We are looking for a Receptionist to join our team in Croydon.
This role is unique, as it requires balancing front-of-house excellence for both our dental practice and our corporate office operations.
The ideal candidate is a friendly, positive individual with a "can-do" attitude who is self-motivated and possesses strong professional organization skills. You will ensure a high-quality experience for dental patients while also managing the smooth arrival of office visitors.
Reception & Administrative Responsibilities
Dual-Front Welcome: Greet and welcome all visitors (patients and office guests) on arrival and notify the appropriate staff.
Communication Management: Handle all reception duties, including screening phone calls and managing enquiries for both the dental and office sides with a pleasant telephone manner.
Scheduling: Organise and manage dental patient appointments as required.
Logistics: Deal with incoming and outgoing post, deliveries, and couriers for the entire building.
Documentation: Scan, copy, and type documents, reports, or patient correspondence.
Data Integrity: Update and maintain patient files and office records within the database.
Occasional Clinical Support
Environment Maintenance: Ensure the surgery and office areas are kept clean, tidy, and meet high standards of dental hygiene.
Basic Decontamination: Support the clinical team by carrying out regular autoclave runs and ensuring instruments are correctly stored.
Stock Management: Organise the dental stock cupboard, monitoring and maintaining essential clinical and office supplies.
Equipment Readiness: Ensure dental equipment and office services are properly maintained and ready for use.
Key Competencies & Skills
Technical Literacy: Competent computer skills, particularly in Word, Excel, and online systems.
Communication: Strong verbal and written communication skills in English.
Organisation: Excellent planning and prioritising skills with the ability to manage deadlines across two different workstreams.
Professionalism: Ability to handle confidential patient and office information with care.
Personal Attributes: Flexible, reliable, patient, and able to work effectively within both clinical and administrative teams.
Attitude: A positive and enthusiastic attitude toward patient care and general office teamwork.
Temporary Role - Weekly Pay!