Basic Salary + Bonus
Hybrid Working - Office & Remote
We are Circus Street.
At Circus Street, we partner with global businesses to help people learn better and work smarter. We’ve transformed digital skills training by making it interactive, effective, and informed by up-to-the-minute expertise.
Our mission is to create a common digital business language.
Our vision is to modernize education, making it relevant in a world of continuous change.
We make it happen by focusing on two things:
Our People - Be authentically you at Circus Street. We hold great pride in the diversity of our people and have an environment that is based on trust, inclusivity, personalized wellness and connection that encourages us all to flourish and be our brilliant selves. We are proud to have built an award-winning team from all backgrounds who possess the talent, energy, and empathy to bring our vision to life.
Our Customers - Getting to know our Customer’s business and crafting a learning journey that achieves their goals, delivers the goods, and cements the learning. We work with more than 200 ‘Fortune 500’ brands around the world, with populations ranging from 1,000-100,000+ users.
Job Purpose
We are looking for an Account Director within our Account Management and Customer Success Teams to find and grow revenue within established clients across FMCG / CPG, as well as new verticals and targeted sectors. The ideal candidate will be comfortable nurturing relationships across a number of stakeholders and decision makers within; L&D/HR, Marketing, Sales/eCommerce and Centre of Excellence departments and onboard enterprise digital capability programs for the world’s largest brands. Your main task will be to develop account plans across your 10-15 clients to either maintain an Enterprise level of spend, or grow the accounts to multi-year, £1m+ partnerships.
A Day in the Life
- Lead account teams to plan, launch and execute digital training programs to enterprise businesses (1,000 - 100,000 learners)
- Lead growth strategy and renewals for all assigned accounts (1,000-100,000 learners), with a focus on top tier clients
- Deliver on revenue targets for client group via renewals, cross-selling or upselling
- Deliver accurate and up to date forecasts and financial reports for client base
- Oversee account team to ensure learners maintain high levels of engagement with the training program
- Build strong relationships across all levels of business, up to C-suite
- Leverage relationships to define clients’ business operations and key business drivers, understanding how they are approaching their challenges and staying competitive
- Be able to define and communicate clients’ digital skills gaps and training goals
- Become an expert in the digital landscape - be able to talk to clients with authority around Circus Street lessons and the training that we provide
- Be an excellent communicator with your clients, within the account management team, upwards to senior management and across the wider business.
You’re Good At
- 5+ years of experience in account management
- 2+ years of managerial experience
- Ideally experience working with/in FMCG, Pharma, Consumer Health or Retail
- A consistent track record of meeting and exceeding sales targets
- Ability to gain access and engage credibly with senior decision makers in global businesses
- Strong interpersonal communication skills and drive, with the ability to persuade and inspire
- Exceptional presentation skills
- Advanced knowledge and experience of Powerpoint, Excel & Salesforce
- High levels of resilience
- An ability to work to tight deadlines with great attention to detail
- High degree of self-motivation, as well as being a positive team player
- Excellent time management
- Ability to travel to Europe
Sounds great doesn’t it? And in return we offer…
As part of your employment package with us, we’ll give you access to a huge number of benefits and a wellbeing toolkit that reflects the everyday challenges you may come across, to help support you in all aspects of life, whatever it may bring.
Here is a sneak peek into the kind of benefits you can expect when joining Circus Street…
Mind and Body
Circus Street takes a whole person approach to wellbeing, what this means for you is private health insurance from day one and Nutritional Therapy as an example - none of this ‘waiting to pass probation nonsense’...
Down Time
We believe rest is super important that’s why you’ll get 30 days leave to use as you wish, plus bank holidays, a Duvet Day, and a 4pm finish on Fridays, as well as working from home 3 days a week.
Let’s Talk Money
We offer a fair and competitive package for everyone including pension offering, Cycle to Work tax savings, and thousands of retail discounts not to mention all the free wellness and social events.
Personal Growth
Learning is ‘our thing’, it’s what we do. Our people love to develop themselves personally and professionally. As well as an excellent management training program and ambitious goals for each individual, we give everyone 6 personal development days to upskill creatively or professionally and 6 volunteering days to give back to causes closest to your heart, as well as group fundraising events.
The Fun Stuff
We deliver big things for our clients and solve important challenges every day, and we have fun along the way. We’re a really sociable bunch and we love to spend time together. You’ll find us getting together for crafting, games nights, herbal workshops, pottery, and maybe even a spa night! Not your thing? You’ll find us in the pub too.
We’re also proud to be recognized in 2021 as one of London’s ‘Top 50 Mid-Sized Companies’ to work for. Get in touch to find out more.