Overview
We are looking for an Order Entry Specialist to join our team and help our customers order necessary food and services for their next event.
Order Entry Specialist responsibilities include taking down customer orders, explaining options to customers, and helping our team process and fulfill orders as needed.
Ultimately, you will work directly with customers to take and enter their orders into a computer to be processed by the rest of our team.
Responsibilities
Inform customers of prices and collect payment
Set up a payment plan if necessary
Ensure payment information is accurate
Process orders and distribute receipts
Input orders into database
Inform customer of expected delivery date
Follow up on orders
Handle complaints about unfulfilled orders
Check inventory control
Requirements and skills
Proven work experience as an Order Entry Specialist or similar role
Experience working in the hospitality and food service industry is preferred
Knowledge of inventory management to ensure we provide the best service possible
Relevant training and/or certifications as an Order Entry Specialist