Job Description:
We are seeking a bright and dynamic individual with robust System IT skills to join the talented team of engineers here at DigiValet!
We are thrilled to announce that you will be a vital member of our IT Team, bringing efficiency and enhancement to the incredible DigiValet products.
Join us to shape the future of digital hospitality solutions with your expertise.
What you'll do in this role:
- Assists in providing day-to-day operational support for server, storage or network infrastructures.
- Assist in deploying new upgrades, updates, patches, and builds of different Operating Systems, Applications, etc.
- Assist with storage and server data backup, data migration and disaster recovery operations.
- Track system licensing.
- Assists with configuring security settings or access permissions for groups and individuals.
- Provides technical support (help desk) to users by troubleshooting problems related to network or platform performance.
- Documentation of troubleshooting procedure for new issues encountered while managing WiFi, Network, Servers, Desktops etc
Required Skills:
- Installing, configuring and troubleshooting in at least two of the three OS environments: Windows OS, Linux OS, and MAC OS.
- Installation, configuration & basic troubleshooting of Desktops, Laptops, Printer Hardware & Software.
- Installation, configuration & administration of Email Clients, MS Office, Backup Applications, Tally/ERP.
- Network: Manage Switches/OSI network layers, TCP/IP, DNS, DHCP, LAN, and VLANs.
- WiFi configuration & troubleshooting, WiFi infrastructure.
- Management & Administration of Firewall.
- Experience 2-5 Years
- Qualification: Graduate in any field, PGDCA or hardware networking course.
- Certifications: CCNA, RHCE, MCSE
Knowledge & exposure of the following will be an added advantage:
- Virtualisation and Containerisation (e.g.Docker, VMware, Virtual Box)
- Monitoring systems, and performance fine-tuning.
Personality Attributes:
- Self-starter and confident.
- Team player with positive attitude and open mindedness for learning.
- Patience and Perseverance
- Analytical Skills
- Strong Organizational Skills
- Good Communication Skills
What do we offer?
- Interesting and challenging work in a mid-size and fast-growing company.
- Learning path for cutting edge technologies (Artificial Intelligence, IoT, Voice Technology, Virtual Reality).
- Professional development opportunities.
- Modern and comfortable office facilities.
- Excellent benefits and compensation package.
- The company is all about new technologies. Don’t restrict yourself to the ongoing developments other than that you can come up with your new ideas and will be appreciated.