We're seeking a proficient medical billing clerk to handle invoice preparation and patient account management. In this position, you'll interact with patients with outstanding balances, potentially involving interactions with collection agencies. Additionally, you'll coordinate with medical insurance providers to secure payment authorization for procedures.
To excel as a medical billing clerk, you'll routinely oversee patient accounts and coordinate with insurance providers to guarantee timely settlements. A capable medical billing clerk is knowledgeable about insurance protocols, adept at addressing patient inquiries calmly and effectively.
Responsibilities:
- Administering patient accounts and generating invoices.
- Entering patient data accurately and maintaining updated records using computer software.
- Confirming the delivery of accounts to patients.
- Managing administrative duties like phone calls and email correspondence.
- Gathering and documenting patients' medical insurance information, and coordinating with insurance providers to authorize patient payments.
- Following up with patients regarding late or seriously overdue accounts.
- Adhering to hospital or clinic protocols and complying with state and federal regulations.
- Enhancing job proficiency by networking and staying informed about current medical service fees for accurate billing.
- Ensuring meticulous handling of patient records, accounts, and payments.
- Maintaining strict confidentiality of all patient records.
Requirements:
- Completion of high school or equivalent (GED).
- Minimum of 2 years of administrative experience within a medical or healthcare environment.
- An Associate's degree in accounting, business, or economics may be preferred.
- Fundamental mathematical aptitude.
- Strong communication abilities to interact with medical insurance companies and clarify financial matters to both patients and staff.
- Exceptional organizational skills to swiftly locate files or patient records.
- Keen attention to detail to proficiently maintain patient records and ensure accurate account entries.
- Capability to process cash or credit card transactions.
- Competence in entering account data to generate patient statements.
- Familiarity with medical coding procedures.