We are looking for a number of experienced and enthusiastic Events Assistants to join our Events team at Enable! This is a unique and exciting opportunity to deliver memorable events such as weddings, functions, community and stakeholder events across our event sites.
About Us
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best.
Reports to: Events Operations and Venues Manager
Based: Battersea
Salary: £14.74/h (inclusive of holiday pay)
Contract: Casual
DBS: Basic
Role Overview:
Reporting to the Events Operations and Venues Manager, the Events Assistant will be responsible for assisting with set ups across a variety of events, providing excellent customer service and support the Duty Managers to deliver successful events. This person will have proven experience and a passion for delivering unforgettable events and must be available at least 2-3 shifts per week during the spring/summer season.
The Events Team are a busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team who pride themselves in 5 start customer service and going the extra mile for their clients. In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work.
Main Duties/Responsibilities
- Assisting with set ups and break downs across a variety of events
- Providing 5-star customer service
- Supporting the Duty Managers and event organisers to deliver successful events which go above and beyond the client's expectations
- Dealing with client queries and troubleshooting to resolve any issues quickly and efficiently
- Early mornings will involve supervising and coordinating suppliers to ensure that they adhere to park/venue rules and set up in a safe, secure and timely manner
- Late nights will involve supervising guests to ensure that they leave safely, and all suppliers are off-site in a timely manner before securing the venue
- Late nights will also involve supervising and overseeing suppliers who are breaking down equipment or catering staff who are packing down, ensuring the venue is left in a safe and acceptable condition-in accordance with the T&Cs of client contracts
- Effectively communicating event handovers to the Duty Managers or event organisers if needed, including all important and relevant information
- Assisting with the physical set up and dismantling of events if needed and ensuring all event equipment and vehicles as returned in good condition
- Completing End of Day reports if a Duty Manager is not present and reporting any damages, incidents, accidents or any other issues that may affect client deposits to senior management
The successful candidate will have
- Proven experience working on events
- Confidence to work independently and take charge of any situations that may arise
- Experience of supervising and communicating with suppliers
- Passion for delivering unforgettable events
- Exceptionally high standards of customer service, attention to detail and organisational skills
- Ability to communicate effectively and professionally face to face with senior management, other staff, clients and members of the public
- Patience and ability to negotiate professionally with suppliers
- Hands on and proactive onsite manner and pride yourself on going the extra mile to create the best event possible
- Ability to work under pressure and meet deadlines effectively
- Flexibility to work weekends, early mornings and late nights as required and able to manage your time accordingly
- Hold a full manual UK driving licence (preferable but not mandatory)
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
If this role not quite right, however you are still interested in working at Enable then we encourage you to get in touch today on hr@enablelc.org
Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.