About Us
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. Core to our work is the development of strong working relationships with councils, charities and other organisations to deliver, health leisure and community services and events that enrich people's lives.
Benefits
- Flexible working hours & a hybrid working environment
- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- Mental Health & Wellbeing Perks (Yoga, activities, massages, monthly talks)
- Free Gym Membership
- Free breakfasts/snacks
- When in the office, we enjoy a well-stocked fridge and food cupboards, and a variety of social activities
Reports to: Operations Manager
Based: Battersea Park
Salary: £29,480 per year
Contract: Permanent, Full Time
Role Overview
- The ideal candidate is a self-starter, with proven organizational skills and able to manage time and prioritise workflow according to the fast pace of the role. Office management (1+ years), operations administration (1-3+ years) and project management/development (1+ years) experience preferred. The candidate will be able to work independently, while being of support to the whole team; they will have a keen interest in developing in Operations and Project Management, as well as strong customer service experience and upbeat personality.
Job Purpose
- Review procedures to streamline and increase efficiency, including IT procedures, office management procedures, stock up keep etc.
- Reception: post and deliveries collection and dispatch, welcoming visitors and responding to queries.
- Meeting rooms management, including calendars management and equipment checks.
- Stock check of the staff shared space, responsible for orders placement and financial spend tracking.
- Responsible for shared inboxes related to fleet management, operations, maintenance and feedback.
- Managing a central system for monitoring and logging complaints, comments, Freedom of Information Requests making sure all are dealt with in accordance with the procedure and reporting figures quarterly.
- Tracking insurance claims and accidents report for quarterly KPIs.
- Manage company performance data, ensuring deadlines are met and reports ready for client.
- Manage the repairs tracker, raising POs and maintaining accurate budget records with input of invoices and purchase orders raised and support mangers with the preparation of financial reports.
- Keep IT inventory up to date and assist with disbursement and return of equipment.
- Review efficacy of current IT asset register
- Collect data regarding current stock, i.e. warranty length, equipment health and durability, etc, to support Operations Manager in developing a more financially strategic approach toward IT equipment
- Become first point of contact for IT queries, ability to resolve basic IT issues, before escalating to IT service desk.
- Seeking quotes for goods and services in line with Enable’s Procurement Code.
- To comply with all Enable Codes of practice and policies and procedures concerning data protection and health and safety.
- The postholder will be required to work the occasional evening or weekend to support LSS events or meetings.
- To carry out any other reasonable duties and responsibilities within the overall function, commensurate with the grading and level of responsibilities of the post.
- Required to occasionally travel inside and outside of the borough either by driving, cycling or using public transport. Required to drive Enable’s vehicles both in and outside the borough when appropriate.