About Us
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. Core to our work is the development of strong working relationships with councils, charities and other organisations to deliver, health leisure and community services and events that enrich people's lives.
Benefits
- Flexible working hours & a hybrid working environment
- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- Mental Health & Wellbeing Perks (Yoga, activities, massages, monthly talks)
- Free Gym Membership
- Free breakfasts/snacks
- When in the office, we enjoy a well-stocked fridge and food cupboards, and a variety of social activities
Social Prescribing and Personalised Care Manager
Reports to: Head of Health and Wellbeing
Based: Battersea Park
Salary: £40,153 per year
Contract: Permanent, Full Time
DBS: Enhanced
Role Overview
- As Social Prescribing and Personalised Care Manager, you will jointly lead the management and development of our Social Prescribing and Personalised Care Service. You will be responsible for the development and management of our primary care social prescribing and health and wellbeing coaching services.
- The successful candidate will join our award-winning Personalised Care Team which delivers effective community support across Wandsworth. The team includes Link Workers based in primary care and adult social care, as well as a number of specialist link worker roles and a team of Health and Wellbeing Coaches. The Personalised Care Manager will manage link workers and health and wellbeing coaches based in primary care, and work closely with commissioners and Clinical Directors to ensure the service is meeting it’s aims. Additionally, together with the other Personalised Care Manager they will help to develop the wider service model and oversee operational improvements.
- This is an exciting opportunity to join our growing team and help deliver a high quality and high impact service that is transforming primary care. The successful candidate will have excellent communication and organisation skills, have experience of managing large teams of staff, be passionate about social prescribing and dedicated to reducing health inequalities. We are looking for someone who has experience of working with primary care, has managed health contracts, and values working in partnership with community organisations.
Job Purpose
- To manage and oversee the successful delivery of our primary care social prescribing services.
- To lead a team of social prescribing link workers and health and wellbeing coaches; motivating, inspiring and championing them
- To develop and grow the social prescribing service in primary care.
- To develop and grow the health coaching service in primary care.
- To work alongside the Personalised Care Manager to lead the wider social prescribing and personalised care team effectively.
- Use excellent leadership skills to deliver a high-quality service and seek opportunities for future growth.
- Successfully deliver and develop an enhanced model of primary care social prescribing, managing all aspects of this service.
- Develop partnerships and relationships with key stakeholders including Clinical Directors, South London ICS and VCS Leaders
- Ensure the safe and effective delivery of assessments for clients and patients referred to the service.
- Manage the social prescribing grant fund and micro-commissioning pot, distributing funds in line with Enable guidelines and any contract specifications.
- Ensure referral systems are in place and appropriate and work with providers to develop tools to meet our needs.
- Identify and realise opportunities for growth within social prescribing/health coaching, including expanding geographic reach, adding additional services, or broadening target groups.
- Network with other personalised care service managers, learning and sharing best practice to develop and improve our service.
- Manage portfolio of contracts and work programmes ensuring they reach their targets, are appropriately staffed, complete all reports, financial monitoring and all third-party agreements are in place and compliant.
- Produce reports on social prescribing service, using both qualitative and quantitative statistical information as required. Consider further opportunities for sharing data and reports.
- Be an advocate for social prescribing with partners and stakeholders. Support regional and national policy and strategy developments.
- Prepare and contribute to the Health and Wellbeing Team’s work programme, supporting colleagues to deliver annual work plans and events, assisting with bids and tenders, as well as contributing to relevant strategies and action plans.
- Line management and development of staff within the social prescribing service.
- Ensure the staffing structure is appropriate for the needs of the service and within budgets available.
- Recruit and support personalised care staff, professionals, and volunteers as appropriate to support the delivery of the Social Prescribing/Health Coaching Services work programme, including supporting them in their professional development as appropriate.
- Manage the services financial performance. Monitor and document income and expenditure according to Enable policy and procedure.
- Develop appropriate budgets for new developments with Head of Health and Wellbeing.
- Ensure programme budgets are monitored in line with requirements of funders.
- Working with the Marketing and Communication Department prepare and deliver strategies and plans for programmes that encompass a variety of modes including; press releases, social media, the website and attending community events.
- Seek to enhance and develop the reputation of Enable Health and Wellbeing. This should include speaking opportunities, citations in strategies and policies, award nominations.
Person Specification
- Understanding of the NHS Long Term Plan, Personalised Care and Social Prescribing on a national and local level. This should include understanding of the Primary Care Network system.
- In depth knowledge of personalised care, social prescribing, and health coaching including different models of delivery.
- Knowledge of the wider determinants of health, including social, economic and environmental factors.
- Knowledge of local VCS, community services, and healthcare structures in Wandsworth.
- Experience of working within primary care, and experience within a social prescribing programme.
- Experience of working in a leadership role, contributing to strategic developments within a programme, organisation, or project.
- Experience of managing contracts and working with funders to negotiate contract specifications, including agreeing budgets.
- Experience of building relationships and developing partnership with the Health & Social Care professionals, particularly Primary Care and with VCS sector organisations.
- Experience of managing and leading a team and experience supporting the development of others.
- Proactive, dynamic and able to use initiative to solve issues and implement improvements.
- Ability to motivate team members, manage the performance of others and promote high standards.
- Has good financial planning skills and is able to manage a budget effectively.
- Strong interpersonal skills with the ability to develop effective working relationships with a wide range people including GPs, commissioners, VCS leaders and team members.
- Excellent communication skills, verbal and written; able to communicate with a range of stakeholders in a meaningful way.
- Able to monitor and analyse data accurately, producing KPIs and high-quality evaluation reports.