Are you ready for a new challenge?
Expert is a tech start up that has developed a digital platform allowing customers to book any service anytime anywhere with a simple tap of an App. We want to revolutionize and change the way people book services.
We require a passionate driven Country Manager to run Expert operations in London and the rest of the UK.
Job Role
This is a permanent full-time position with overall responsibilities of daily business operations and day to day running of Expert Digital Services.
1. Coordinate daily business operations, ensuring organizational excellence
2. Help management implement organizational objectives, strategies, policies and tactics
3. Drive the business of the UK organisation with responsibility of sales and operations
4. Manage key outsourced and insourced business – critical functions
5. Define and identify new opportunities to drive commercial growth in the region.
6. Provide development, coordination and oversight of:
Superior customer service protocols, maintaining professional relationships with team members and clients, with a commitment to quality service
Ensuring that App services are delivered to the highest standards and customers are fully satisfied with the service
Ensuring that service partners meet consumer demand, making decisions on the number of onboarding partners
Training and monitoring of your team members to ensure company objectives are met
Qualities:
Passion: Someone who is incredibly passionate about people and business. Innovative communicator who is focused and driven to help conceive and build key international strategic expansion with a sense of fun and teamwork.
Power of Persuasion: You must have the power of persuasion and the intelligence to recognize opportunities, as you will be consistently working on deals, therefore, this job requires a lot of patience, a lot of listening skills, and lots of charm.
Think strategically: This role is about trying effective strategies in an effort to find some new angles that would make everything fit together.
Execution: It is your responsibility to ensure strategies are executed well and goals are reached.
Completing Priorities Simultaneously: You are responsible to define and drive expansion into new marketplaces and lead features for customers in new countries.
Solve Ambiguous Problems: Sound business judgment and creative problem-solving skills. You need to be able to think fast and be capable of breaking down and solving complex problems.
Flexibility: This role will require flexibility beyond working hours. Last minute problems and travel are part and parcel of this position.
Requirements
- You have studied business administration, economics, or another business-related degree
- You have already completed internships in start-ups, consulting, or business development
- You have exceptional hands-on mentality
- You are highly ambitious and equipped with an entrepreneurial mind-set
- You enjoy working independently and having lots of responsibility
Benefits
- Work in the fast-paced environment of an early-stage start-up that is growing
- A very entrepreneurial atmosphere and the opportunity to gain insights into different business areas
- Steep learning curve and daily collaboration with our c0-founders
- Once in a lifetime experience
- Excellent salary package
- Room to grow in the organisation