Service Delivery & Warehouse Manager
Kista, Sweden
All about the role of Service Delivery & Warehouse Manager
Flowbird, Sweden is seeking an organized and capable Service Delivery & Warehouse Manager to join our team. In this role, you will be responsible for supply chain management, leading and developing the order, delivery, and warehouse processes. You will drive the development of working methods and routines, work cross-functionally, and participate in both internal and external projects.
What will you do?
As the Service Delivery & Warehouse Manager, you will also be responsible for managing Flowbird Nordic's field service operations in Sweden, strategically driving the team towards the delivery of service agreements and new service orders, as well as overseeing the order, stock, and delivery functions.
Key responsibilities include developing the order, stock, warehouse, and production planning process, ensuring high customer satisfaction by managing efficient communication with customers regarding forecasts, orders, and deliveries, and developing routines and processes within the department. Additionally, you will be responsible for ensuring that the department's KPIs are implemented as part of various departmental goals and areas for improvement.
In this role, you will also play a key role in developing new services and managing the budget for your department. You will be responsible for driving the department's business development and resource optimization, as well as ensuring that the department's KPIs are achieved within the allocated budget. You will work together with employees to develop a good working climate within the unit, have full personnel responsibility, as well as responsibility for health and the environment within your area of responsibility.
Who are we looking for?
To be successful in this role, you must be able to prioritize, plan, and lead the department in pressurized situations. The right person will have a technical interest in learning Flowbird's products and solutions and can learn quickly with on-the-job training and support. You will be analytical, data-driven, solutions-oriented, and a self-starter who is a strong team player.
Experience required:
- Managerial experience in supply chain or field services
- Experience developing and managing budgets
- Proficiency in Excel and the ability to read schematics
- Technical interest in electronics
- Fluency in Swedish and English
- Experience documenting processes
Company Benefits:
Join a great team that is changing the way people move around cities. We offer a competitive salary, flexible work hours, and opportunities for personal and professional development.
Our Culture and Values:
We work in partnership with our customers, colleagues and suppliers, listening and respecting one another, and consistently delivering on our promises. We are continuously creative, converting great ideas into greater value for our customers, for our customer’s customers and for our company. Our core values are Customer Satisfaction, Initiative & Teamwork, Honesty & Loyalty, and Commitment & Mutual Respect.
**AGENCY CV'S OR INTRODUCTIONS WILL NOT BE CONSIDERED