An exciting time to join a growing company where you can make a difference and feel valued!
Flowbird is dedicated to redefining urban mobility through smart, seamless solutions that make life easier for everyone. We are currently seeking a highly organised individual with excellent interpersonal skills to join our team as a Sales and Service Administrator for a 14-month maternity cover contract.
The ideal candidate will have a passion for customer service, with the ability to multitask and thrive in a fast-paced environment. As a Sales and Service Administrator, you will play a vital role in supporting our sales team and ensuring an efficient service for our customers.
Your day-to-day will include:
- Acting as the link between customers, the team, and our factories in France and Sweden, making sure that orders flow smoothly and get to where they need to be.
- Keeping customers in the loop, ensuring orders are tracked, invoiced, and processed quickly and accurately.
- Supporting our Service team by maintaining customer records, handling the invoicing process, and ensuring everything stays up to date in our systems.
- Helping to prepare quotes, process orders, and tackle customer inquiries – from simple questions to more complex requests.
- Checking and reconciling data across systems to ensure we’ve got everything covered.
- Process improvement to increase efficiency.
We are looking for:
- Previous administration experience in a fast-paced environment
- Exceptional communication, organisation, and time management skills
- Proficient in Microsoft Office and experience with CRM systems
- Ability to prioritise tasks and meet deadlines
We offer you:
- Annual leave 25 days plus bank holidays
- Medicash Health Cash Plan
- Eyesight test via Specsavers and a contribution towards glasses
- Employee assistance programme
- Flu vaccinations yearly
- Vivup - discounts for shopping, cinema, gyms etc
- WeCare - 24/7 GP, mental health support and finess programmes
- Bike scheme
- Life assurance (4x salary)
At Flowbird UK, we offer a dynamic and inclusive work environment where employees are encouraged to develop and grow both personally and professionally. We value diversity and promote a culture of collaboration and innovation.
If you are passionate at delivering first class customer service and have the skills and experience we are looking for, we would love to hear from you. Apply now to join our growing team!