Job Title – Senior Project Manager
Company Overview
Flowbird delivers solutions for smart cities on the move. Active in 60 countries and our Smart Transport solutions can be seen in world-class cities including London, Edinburgh, Paris, New York, Sydney, Rome, Brussels and Toronto. Our systems and equipment already facilitate management and mobility processes in more than 5,000 cities and more than 1,300 employees and 90 jobs make up the group's skills.
Our customer focused approach underpinned by a continuous drive to innovate and push the frontiers of what is possible in order to make our customers more successful. As a result, we are a thriving business that is investing strongly and building the team for both new opportunities and supporting existing ones.
Role Summary
Responsible for leading and managing significant project scope delivering highly technological products in a complex programme environment with demanding timescales. Through their leadership and attention to detail the selected candidate will ensure the success of the project.
The programme is entering a phase of multiple hardware and software customer acceptance and system go live events and this will require frequent customer interaction lead meetings, workshops and present at reviews to senior customer representatives.
The selected candidate will be the main point of contact for a large element of the programme with responsibility to deliver to cost and schedule. They will ensure adherence to commercial scope and that costs are tracked against budget, with internal and external milestones tracked against the committed schedule. They will manage the full project scope.
Role Detail
⦁ Ensure project schedule and budget are tracked and remain on target. Identify any deviations and take corrective action
⦁ Provide regular financial and status reporting
⦁ Prepare and maintain the profit and loss statement including cash flow
⦁ Manage a project team within the programme
⦁ Oversee the delivery of the project in conjunction with the project Technical Lead
⦁ Provide the necessary support for tenders, commercial events, customer presentations
⦁ Contribute to the development of a hardware and software product and delivery strategy
⦁ Provide primary main point of contact and escalation for project matters
⦁ Manage customer expectations and ensure that they are met or exceeded
⦁ Provide leadership in the resolution of issues and challenges
⦁ Ensure the project team understand project goals
⦁ Prepare and maintain the project schedule
⦁ Prepare written reports as required
⦁ Manage the project risks and issues register
⦁ Ensure resources are in place to deliver projects
⦁ Ensure each team member understands their role, the activities assigned to them, the deliverables expected from them and the resources and timescales available to them
⦁ Liaise with other departments necessary for delivery of the project, including Hardware and
⦁ Software Engineering, Production, Supply Chain, Commercial, Field Services, Technical Support, and Product Development
⦁ Oversee the negotiation of contract variations with the customer
⦁ Ensure timely and professional responses to the customer
⦁ Ensure all customer commitments are met
⦁ Ensure customer invoicing is completed in line with project schedules
Candidate Requirements
The Senior Project Manager will need experience of the whole project lifecycle from bidding to warranty support and is likely to have experience of the delivery of complex systems. They will have a proven track record of delivery to external customers. Their customer-facing skills and project management competences are of the highest importance to the role.
Core Skills & Abilities
⦁ Academic qualification probably to degree level accompanied by demonstrable experience of successful project delivery over your career
⦁ Flexible working hours to accommodate the needs of projects
⦁ Ability to manage complex projects
⦁ Strong interpersonal skills with excellent oral communication and time management and be used to working to deadlines
⦁ Strong commercial skills
⦁ Proficient in the use of Microsoft and Google business software environments (spreadsheets, email, word processing)
⦁ Understanding of the project and engineering lifecycle and software and/or systems engineering experience
⦁ Team player able to work well under pressure
⦁ Capable of making decisions independently
⦁ Practical and ‘hands-on’ when required, self-motivated, self-starting, instinctive problem solver, attention to detail, tenacious and reliable.
Benefits
⦁ Annual leave 25 days plus bank holidays
⦁ Medicash Health Cash Plan
⦁ Eyesight test via Specsavers and a contribution towards glasses
⦁ Employee assistance programme
⦁ Flu vaccinations yearly
⦁ Vivup - discounts for shopping, cinema, gyms etc
⦁ WeCare - 24/7 GP, mental health support and get fit programme
⦁ Bike scheme
⦁ Life assurance (4x salary)
⦁ Pension - employer contribution up to 6%
⦁ Volunteering Day (paid)
⦁ Loyalty Awards
⦁ Christmas party contribution (or voucher/hamper)
⦁ Future Learn - free and discounts courses
⦁ Training & development
Reports to
Programme Manager / Director of Projects