Travel Coordinator (Concierge & Research Team) at Flysmoother

Please note: This position must work the hours of 9am - 6pm PST/12pm-9pm EST daily. This position can be worked from any location within the United States.



FlySmoother is a membership-based travel agency specializing in creating unforgettable and seamless experiences. Our mission is to deliver personalized travel experiences while providing unparalleled support from the start of planning to their return home. We foster close relationships with our clients and pride ourselves on going the extra mile for them. Our clients are loyal to us due to our personal touches and unique problem-solving abilities.

We are searching for a full-time Travel Coordinator. Our Travel Coordinators are a mix of concierge & researcher roles; our team will rely on you to find everything from the best restaurants in Paris to stopping at nothing to secure that last minute reservation. Experience in hospitality is a plus but not a must. While you may not have extensively traveled, we hope that travel, food, and hospitality can be shared interests throughout our team. Our coordinators are well-organized, extremely detail-oriented, resourceful, and can excel in a fast-paced forward-thinking environment.

IMPORTANT: If your resumé does not reflect your interest in the hospitality industry, please submit a cover letter to info@flysmoother.com

RESPONSIBILITIES:

• Correspond with ultra high net worth clients via email, phone and in person
• Research destination, culinary & activity recommendations
• Correspond with suppliers (hotels, operators, etc) to coordinate travel arrangements
• Coordinate with hotel concierges to make dining, entertainment & ground transportation reservations

REQUIREMENTS:

• Bachelor’s degree required
• New York-based preferred (but not required!)
• Outstanding verbal and written communication skills, with ability to present, persuade and communicate effectively
• Experience in crafting creative experiences for discerning clientele
• Ability to present, persuade and communicate effectively
• Team player, able to work collaboratively and within groups
• Strong work ethic; someone who identifies opportunities to take on more and is not bothered working after hours when the need arises
• Proactive and resourceful; an intuitive problem-solver
• Detail-oriented and excellent time-management and organizational skills with ability to handle multiple projects and tasks simultaneously
• Quick-learning, and able to work in a fast-paced environment

COMPENSATION & BENEFITS:

• Compensation based on experience (base salary + bonus)
• Free lunch if you come into the office (optional)
• Healthcare + Dental + Vision
• 401K Match
• Unlimited paid time off
• Training & Development