We are a UK based domestic cleaning company aggressively expanding.
Our core working hours are 9-5 UK time.
This role is fixed permanent full time.
We are looking for a highly experienced and skilled Sales Administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about services, orders and deliveries and provide support for sales staff and operation.
You will speak English fluently and just as good as mother tongue.
Lots of progression to grow and expand with the company.
Further duties will include Executive Assistance / Personal Assistance for the company Directors.
Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. You will have exceptional organizational skills and draw energy from being part of a team.
You should be able to contribute to high-quality customer service and achieve sales targets.
Responsibilities:
- Company marketing activities.
- Handling customer queries and orders.
- Monitoring the company leads channels and ensuring they are picked up and processed.
- Process orders via email or phone.
- Check data accuracy in orders and invoices.
- Basic bookkeeping.
- Contact clients to obtain missing information or answer queries.
- Maintain and update sales and customer records.
- Develop monthly sales reports.
- Communicate important feedback from customers internally.
- Ensure sales targets are met and report any deviations.
- Stay up-to-date with new products and features.
Requirements:
- Proven work experience as a Sales Administrator or Sales Support Agent.
- Hands on experience with CRM software and MS Office (MS Excel in particular).
- Understanding of sales performance metrics.
- Excellent organizational and multitasking skills.
- A team player with a high level of dedication.
- Ability to work under strict deadlines.
- Marketing experience.
- Sales experience.
- Business administration experience.
- Basic bookkeeping experience.
Salary: Full time starting R7,500 - R10,000 per month depending on experience.