GolfSuites Lubbock blends interactive golf, great food, and exceptional hospitality to create a one-of-a-kind entertainment experience. Our team is driven by one mission: Deliver FUN with PASSION! We pride ourselves on creating a welcoming, energetic environment for every guest who walks through our doors.
As a Part-Time Guest Services Associate at GolfSuites Lubbock, you are the first and last impression for our guests. You’ll play a key role in creating an outstanding guest experience by greeting guests, assisting with bay assignments, managing waitlists, answering questions, and ensuring guests feel welcomed, informed, and taken care of throughout their visit.
Key Responsibilities:
- Greet guests warmly and provide exceptional customer service from arrival to departure
- Manage guest check-ins, waitlists, and bay assignments efficiently
- Answer questions about GolfSuites offerings, promotions, and policies
- Assist guests with reservations, events, and general inquiries
- Communicate effectively with management and team partners to ensure smooth operations
- Maintain cleanliness and organization in guest-facing areas
- Address guest concerns professionally and escalate issues when appropriate
- Uphold GolfSuites standards for safety, service, and hospitality
- Walk guests to their bays
Requirements:
- Open availability preferred!!!
- MORNING AVAILABILITY IS REQUIRED!
- Friday-Sunday Availability is required.
- Demonstrated energy and enthusiasm
- Excellent communication, time management, and organizational skills
- Ability to work in a fast-paced environment
- Ability to work independently and as part of a team
- High level of self-awareness, integrity, and receptiveness to feedback
- Ability to work in varying weather conditions for extended periods
- Availability to work varied shifts, including evenings, weekends, and holidays
- Ability to stand and walk for extended periods, including maneuvering stairs
- Ability to lift up to 50 lbs
- Ability to stoop and bend
Compensation:
$10.00 an hour
GolfSuites LLC is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.