We are Circus Street.
At Circus Street, we partner with global businesses to help people learn better and work smarter. We’ve transformed digital skills training by making it interactive, effective and informed by up-to-the-minute expertise.
Our mission is to create a common digital business language.
Our vision is to modernise education, making it relevant in a world of continuous change.
We make it happen by focusing on two things:
Our People - Be authentically you at Circus Street. We hold great pride in the diversity of our people and have an environment that is based on trust, inclusivity, personalised wellness and connection that encourages us all to flourish and be our brilliant selves. We are proud to have built an award-winning team from all backgrounds who possess the talent, energy and empathy to bring our vision to life.
Our Customers - Getting to know our Customer’s business and crafting a learning journey that achieves their goals, delivers the goods, and cements the learning. We work with more than 200 ‘Fortune 500’ brands around the world, with populations ranging from 1,000-100,000+ users.
Job Purpose
We are in search of a seasoned Product Communications Manager who will be responsible for crafting an internal product communication strategy and generating technical materials to enhance comprehension and utilization of our product. Working closely with the Product, Sales, Marketing, and Customer Success teams, they will ensure that product updates, features, and launches are communicated effectively and efficiently, both internally and externally.
A Day In The Life
- Develop and maintain product documentation, including user guides, technical bulletins, release notes, FAQs, and in-app guides.
- Create and manage product demos and webinars for internal education on product features and updates.
- Establish an internal product communication calendar for timely, effective communication of product updates.
- Work remotely with a physically dispersed team across many time zones.
- Collaborate closely with the Product team to understand product updates, features, and launches.
- Develop and support the execution of the internal communication strategy for the Product team.
- Monitor the effectiveness of internal communication activities, recommending improvements as needed.
- Provide necessary product information and materials to Sales, Marketing, Customer Success, and Support teams.
- Review and improve technical communication processes to increase efficiency and accuracy.
- Collaborate with Marketing teams to create product-focused content, such as blog posts, case studies, and whitepapers.
Skills Required
- 5+ years of experience in product marketing, product management, technical writing, or a related field.
- Native-level proficiency in English.
- Excellent writing and editing skills, with strong attention to detail.
- Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously.
- Experience creating and executing internal communication strategies.
- Knowledge of SaaS and technology markets; familiarity with software development lifecycles.
- Strong interpersonal and communication skills; ability to work collaboratively with cross-functional teams.
Sounds great doesn’t it?
As part of your employment package with us, we’ll give you access to a huge number of benefits and a wellbeing toolkit that reflects the everyday challenges you may come across, to help support you in all aspects of life, whatever it may bring.
Here is a sneaky peek into the kind of benefits you can expect when joining Circus Street…
Mind and Body
Circus Street takes a whole person approach to wellbeing, what this means for you is private health insurance from day one and Nutritional Therapy as an example - none of this ‘waiting to pass probation nonsense’
Down Time
We believe rest is super important that’s why you’ll get 30 days leave to use as you wish, plus bank holidays, a Duvet Day, and a 4pm finish on Fridays, as well as working from home 3 days a week.
Let’s talk Money
We offer a fair and competitive package for everyone including pension offering, Cycle to Work tax savings and thousands of retail discounts not to mention all the free wellness and social events.
Personal Growth
Learning is ‘our thing’, it’s what we do. Our people love to develop themselves personally and professionally. As well as an excellent management training programme and ambitious goals for each individual, we give everyone 6 personal development days to upskill creatively or professionally and 6 volunteering days to give back to causes closest to your heart, as well as group fundraising events.
The Fun Stuff
We deliver big things for our clients and solve important challenges everyday, and we have fun along the way. We’re a really sociable bunch and we love to spend time together. You’ll find us getting together for crafting, games nights, herbal workshops, pottery and maybe even a spa night! Not your thing? You’ll find us in the pub too.
We’re also proud to be recognised in 2021 as one of London’s ‘Top 50 Mid Sized Companies to work for. Get in touch to find out more.