We are seeking an experienced Courier Dispatcher for IIQAF. You will be responsible for helping coordinate the safe, timely, and efficient delivery of packages that are being sent across Israel and abroad. You will track and monitor shipments, communicate with drivers, and ensure customer satisfaction. If you have knowledge of dispatch systems, are organized, and have excellent communication skills, we would love to have you join our team.
Responsibilities:
• Arrange and dispatch the deliveries of packages across Israel and internationally
• Track shipments and monitor their progress
• Record data related to shipments, including departure and return times and estimated times of arrival
• Provide customers with information on delivery schedules
• Re-route packages when necessary
• Handle customer inquiries and complaints
• Resolve any issues that arise
• Communicate with drivers and coordinate their routes
• Monitor drivers’ breaks and ensure they obey company rules
• Work with the transportation team to ensure delivery deadlines are met
• Ensure packages are loaded correctly and in compliance with safety regulations
Requirements:
• Proven experience as a Dispatcher
• Knowledge of dispatch systems
• Excellent communication skills
• Excellent organizational skills
• Ability to multitask
• Ability to work in a fast-paced environment
• Knowledge of transportation rules and regulations
• Valid driver’s license
If you are eager to join the team and take on this exciting challenge, please submit your resume and cover letter. We look forward to hearing from you!