We are currently seeking a dedicated and responsible individual to join our team as a Shift Supervisor. In this role, you will be responsible for overseeing the daily operations during your assigned shift and ensuring that all tasks and responsibilities are completed in a timely manner.
Responsibilities
- Supervise and manage the performance of a team of employees during the shift.
- Set clear expectations and provide guidance to team members to ensure that quality standards are met.
- Monitor and evaluate employee performance, providing coaching and feedback as needed.
- Collaborate with the management team to develop strategies for improving operational efficiency.
- Ensure that all safety protocols and regulations are followed by staff.
- Handle customer complaints and resolve any issues in a professional and timely manner.
- Maintain a clean and organized work environment.
Requirements
- Previous experience in a supervisory role.
- Strong leadership and communication skills.
- Excellent problem-solving abilities.
- Knowledge of industry regulations and best practices.
- Ability to work under pressure and make decisions quickly.
- Flexibility to work various shifts, including weekends and evenings.
- Reliable and punctual.