We are looking for an enthusiastic, results-oriented Store Manager to join our team at IIQAF. As the Store Manager, you will be responsible for the overall successful day-to-day operations of the store. This includes managing the store’s budget, personnel, product inventory, customer satisfaction, and store appearance. You will maintain the highest of standards to ensure a pleasant and profitable shopping experience for all customers.
Responsibilities:
• Manage store personnel by recruiting, selecting, training, coaching, and disciplining employees; administering performance reviews; ensuring that all store policies and procedures are followed.
• Maintain store standards and ensure compliance with all applicable regulations.
• Responsible for accurate and timely billing and bookkeeping.
• Manage the budget by monitoring inventory, expenses and sales; taking corrective action as necessary.
• Measure store sales performance, analyze the results, and devise strategies to increase store revenue.
• Monitor customer satisfaction by providing excellent customer service, responding quickly to customer inquiries and complaints, and making changes to increase customer satisfaction.
• Create and implement effective merchandising plans to maximize sales.
• Ensure all inventory is properly labeled, stocked, and visually presented according to company standards.
• Develop strategies to increase store traffic and improve customer experience.
• Implement loss prevention strategies to reduce expenses and maximize profit.
Requirements:
• Proven work experience as a Store Manager, Retail Manager, or similar role
• Excellent communication, organizational, and leadership skills
• Good understanding of customer service principles and practices
• Demonstrated ability to set goals, analyze data, and develop improvements
• Solid knowledge of retail market trends
• Proficiency in the use of MS Office and inventory management software
• Ability to stand and walk for extended periods
• BSc degree in Business Administration or relevant field
Please submit your resume and cover letter (including salary expectations) for consideration. We look forward to hearing from you.