Are you a strategic powerhouse ready to shape the future of payments? Our client, a trailblazer in financial technology, is seeking a Key Account Director who is passionate about driving results and forging lasting partnerships. As a Key Account Director, you'll be the linchpin in elevating merchant experiences and fueling our client’s growth trajectory in the heart of Singapore. If you thrive in a high-energy environment and love turning challenges into opportunities, this role is your chance to shine!
What You'll Do:
- Merchant Maestro: Be the go-to expert for our top merchants, addressing their needs, resolving issues with finesse, and delivering a world-class experience.
- Performance Guru: Dive into performance metrics, pinpoint optimization opportunities, and lead dynamic teams to enhance merchant satisfaction and drive success.
- Quarterly Game-Changer: Take charge of Quarterly Business Reviews (QBRs), crafting actionable insights and spearheading initiatives that propel our clients forward.
- Database Dynamo: Maintain a cutting-edge database of merchants and project documentation, ensuring smooth operations and uninterrupted excellence.
- Relationship Builder: Cultivate strong, lasting relationships with your portfolio of merchants, and become the ultimate problem solver in the realms of payments, settlement, marketing, and customer success.
What We're Looking For:
- Degree or Experience: Whether you have a degree in Business Administration, Economics, or equivalent real-world experience, we’re interested in what you bring to the table.
- Seasoned Pro: Bring at least 7 years of experience in account management, business development, or sales, with a track record of smashing revenue targets and delivering exceptional results.
- Customer Advocate: Detail-oriented and driven by a passion for customer success, you excel in managing your time, prioritizing effectively, and thriving under pressure.
- Stakeholder Savvy: Experienced in navigating relationships across departments and time zones with ease.
- Tech-Savvy: Familiarity with payments, mobile tech, e-commerce, and digital innovations is a plus.
What Makes Us Unique:
- Holiday Extra: Enjoy bonus vacation days between Christmas and New Year to recharge and rejuvenate.
- Referral Rewards: Earn a generous bonus for referring top talent to our team.
- Home Office Boost: Get a budget to set up your perfect home office environment.
- Family-Friendly Culture: We’re a certified gold-level family-friendly employer.
- Industry Icons: Work with leading names in internet, digital, mobile, and gaming industries.
- Growth Opportunities: Access top-notch personal development, training, and learning opportunities in a global, motivated team.
- Team Spirit: Join a vibrant team with frequent all-inclusive events that foster quick integration and strong camaraderie.
- Role Autonomy: Enjoy the freedom to define your role and take ownership of your achievements.
- Learning Galore: Benefit from a range of learning and development resources to continuously advance your career.
Ready to take the reins and drive success in a dynamic environment? Apply now and become a pivotal part of our client’s innovative journey!