Pre-Sales Solutions Consultant - EMEA
If you’d like to make the online world a safer place, come and join us.
About iProov:
iProov is the world leader in face biometric verification. We establish trust in remote users and deliver effortless, customer centric, device independent authentication tied to trusted ID credentials. We are on a mission to make the Internet a safer place for businesses and consumers.
Our unique facial biometric technology allows banks, governments, healthcare, and travel providers to verify customer identity online and provide simple access to secure services. In 2020 we were recognised as a Gartner Cool Vendor and as the 5th fastest growing technology company in the UK by Deloitte. We work with leading customers & partners across several industry sectors worldwide - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS, ING and many more.
Our flagship Genuine Presence Assurance technology continues to solidify its global market leadership, with verifications growing at a consistent rate of 25% per month worldwide. This has been driven by demand from organizations needing to verify the identity of online users to prevent fraud. iProov’s patented technology assures the genuine presence of an online user to ensure they are the right person, a real person, and authenticating right now.
Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose.
The Role:
As a Solutions Consultant at iProov you’ll play a critical part in our customers’ - and iProov’s, success!
You will be responsible for deploying all technical, solution, and competitive aspects of the iProov sales cycle. You will sell to Enterprise executives, accountable for convincing C-level and director level executives of the technical merits of the product.
The Solutions Consultant will be the consultative and technical bridge between our sales representatives and their prospects. They will take ownership of the prime technical relationship with our prospects to drive customer satisfaction by proactively managing and delivering technical information to our customers. They will take ownership of business discoveries sessions that extract key information such as detailed use cases, business requirements, any risks and clearly defining next steps to move towards technical closure.
This role reports into the VP, Global Solutions Consulting, with a structured progression plan in place.
What we’d like to see from you…
- 5+ years of software selling experience, in a B2B, SaaS context.
- Fluent in English, written and spoken is a must; additional languages are desired.
- Experience mapping business requirements to software solutions.
- Creative problem-solving mindset, allowing you to meet business requirements with a technical solution.
- A keen eye to pull out key requirements from RFI/RFP documents, that can be used to deliver compelling and strong bid submissions.
- Evidential solution scoping approach with an eye for influencing new product development.
- Excellent interpersonal, communication, persuasion, presentation and writing skills.
- Adaptable nature with a passion for working in a fast paced, high growth scale up.
- Willingness to travel
- Experience in biometrics, ideally face, whether hardware based, mobile or cloud solutions.
What you will need to be successful in this role…
Alongside regular solutions consulting experience as described above the candidate must possess the following experience and background to ensure their foundation knowledge is suited to adapting to the iProov technology suite.
- Technical knowledge of, and experience with, mobile SDKs, APIs.
- Experience using Postman or other API testing tools, understanding of OpenAPI and Swagger tools. Familiarity with the concept of hybrid and cross platform apps (e.g., Xamarin, React Native, Cordova and Flutter).
- Experience selling technology designed to integrate into mobile Apps or web services.
- Strong experience selling and implementing cloud-based SaaS products.
- Strong technical knowledge of cloud and enterprise infrastructure.
- Experience scoping, project managing and executing customer trial/test integrations, product pilots, and Proof of Concepts.
- Knowledge of concepts around biometrics, such as enrolment and verification, FAR & FRR, completion & pass rates.
What you will be doing…
- Sell the product!
- Through a consultative approach, undertake deep discovery (business & technical) to enable communication of product developments, use cases, and value to customers, partners, and prospects.
- Be the expert that articulates iProov capabilities in the context of customer needs.
- Interact directly with prospects to address any technical questions, including RFI/Ps.
- Demonstrating existing and new features.
- Run technical training sessions for internal sales teams.
- Provide the technical assistance and information needed for product implementation of an iProov installation, including liaison with channel partners.
- Working cross-functionally to provide feedback to product, engineering, and marketing teams at iProov, based on market needs.
Benefits
- 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service)
- Share Options allocated after passing probation (6 months of service)
- Company Bonus Scheme
- Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme
- Work Overseas Perk - Work globally for up to 2 weeks
- Life Assurance
- SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family
- Award winning L&D platform with personal allocated training budgets
- Work From Home budget which goes towards helping make your home working set up more comfortable
- Enhanced paid family leave
- Pension - 5% employee, 3% employer
- Flexible hybrid working environment
- Free Barista Coffee/Tea, biscuits with fruit in the office
- Free access to WeWork discounts and free online well-being sessions
- Vitality Health - a range of options available on this below
The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example:
- Private Health cover including Dental, Optical, and Audiology
- 50% off monthly gym memberships
- Apple watches significantly discounted based member vitality status
- Half price trainers with Runners Need
- Weekly rewards – Free coffee with Café Nero
- Monthly rewards – Free Cinema ticket
- Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status
- Amazon prime free months based on activity
- Up to 25% cashback at Waitrose when buying healthy foods
- 75% off stays at Champneys Health Spas
- Allen Carr’s £299 no smoking programme for free
- Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace
- Discounts on Weight Watchers
- 50%-80% off Comprehensive Private Health screenings
Awards
- iProov Is Recognized as One of the World’s Most Innovative Companies in the CyberTech100
- U.S. Govies Government Security Awards! - Genuine Presence Assurance® won Gold (2022)
- 2023: iProov is listed in the FT100: Fastest Growing Companies in Europe for a third consecutive year
- iProov takes home Gold in 3x Cybersecurity Excellence Awards: Government, Financial Services, and Identity Proofing & Corroboration
- iProov wins Best Biometric Solution at 2021 Cyber Security Global Excellence Awards!
- iProov named winner of coveted Global InfoSec Award during RSA Conference