Do you have a passion for helping clients unlock value in their organizations? Do you want to create an amazing customer experience for them by making their mission your own? Here at KDG, we are so much more than a technology provider. We’re a true business partner that strives to open new doors for our clients through expert consulting, trusted communication, and high-quality technology solutions in development, design, and security. And we’re growing quickly! We are looking for innovative and humble people to join our team to help grow our business and improve our service.
KDG provides the opportunity for you to challenge yourself professionally while balancing your priorities away from the office. A company is only as good as the people in it, and we firmly believe that happy team members are the foundation for our success. That’s why you’ll find generous benefits and a stable work environment unmatched by any other Lehigh Valley company. If you want to work in a culture that empowers entrepreneurial thinking, dedicates itself to flawless customer experience, and always provides opportunities for employees to learn, grow, and succeed, then it is time for you to discover KDG.
Your Job
As the Team Lead - Microsoft Stack, you are expected to have a deep knowledge of the Microsoft ecosystem and development stack, including .NET, C#, F#, MS SQL, and Azure. You are to establish standards associated with this technology stack, train your team on those standards, and ensure their projects are following those standards. You will oversee a team of individual contributor developers and guide their early career path at KDG, being able to effectively coach and mentor their development skill sets. You will be ultimately accountable for the success of all the projects your team manages by training your team on the standards of your specialty.
In this role, you will be expected to:
- Develop and maintain of a culture that has mission, vision, and five core values fully in focus at all times
- Meet and exceed internal, external, billable, and hourly rate goals
- Meet and exceed revenue goals and resourcing commitments for the team
- Provide coaching and guidance to your team
- Pick three key areas of technology-specific skills improvement for your team
- Coordinate with other teams within the same department to make the improvement areas transparent to everyone in the department.
- Develop metrics for independently assessing if those skills are improving.
- Align your team and projects so that there is a detailed accounting of projects that are within your team’s purview and who is the primary and backup SME for each project.
- Work directly with clients to oversee and implement projects and processes. Work with clients on issues and escalate when needed.
- Ensure projects on your team are executed consistently, following KDG Project Management standards, including your own software development responsibilities.
- For Development Team Leads: Coordinate onboard/offboard/support with SS&A.
- Coordinate architecture reviews and project setups with SS&A.
- Assure that escalations are both necessary and not repeated for development matters.
- Work with VP and SS&A for support offboarding.
- Participate in leadership activities as required.
- Recommend to direct supervisor additional departmental positions that should be created or changes that should be made within your team.
- Regularly communicate to senior leadership the status on objectives, KPIs, and concerns
- Uphold the response time and service quality standards that are expected for all others to follow
- Be available on email and Cliq during non-working hours to expedite company objectives or get involved in significant client concerns
Success Factors
Your team knows all five values, how they are applied to daily work, and can provide specific examples of where they were lived or not lived
- Meet or exceed all KPI goals for team
- Revenue goals are met with proper resourcing and efficiency. Few to no questioned timelogs.
- Skills improvement items are clearly documented, with specific examples for successful execution of learned skills, a learning path for accomplishing, and regular check-ins to determine that the learned skills are being put into practice regularly. All skills and the team’s appearance thereof are regularly reported to the departmental VP.
- All projects within your team’s purview have two or more SMEs that are either working on the project team (primary SME) or have enough knowledge of the project to effectively work on the team, if needed (backup SME). All are fully capable of extending or supporting any part of the project.
- Team follows process created by SS&A for onboarding, offboarding, and support to their satisfaction
- Active contribution and communication within the Leadership Team
Qualifications
To be considered, candidates must meet the following criteria:
- Deep experience in Microsoft stack development; .NET, C#, F#, MS SQL, and Azure
- At least three years of development experience, with experience being a technical lead having oversight of other developers
- Detail-oriented
- Predictable
- Strong verbal and written communication
- Respectful
- Humble
- Client driven
- Exceptional problem solving, organizational, and prioritization skills
- Ability to lift up to 25 lbs.
If you meet the above qualifications, please submit a cover letter, resume, and salary expectations following the instructions below. Please note that we will not consider candidates who do not supply a cover letter.
Why KDG?
KDG is a high-technology consulting firm and business processes company based in Allentown, PA. For nearly 20 years, we have provided expert-level technology advisement and execution on behalf of our clients in the areas of business, government, healthcare, retail, manufacturing, and education. We believe strongly in developing solutions that build value within an organization, and our depth of industry experience has afforded us the amazing privilege of working with some extraordinary organizations while aiding in their growth, mission, and success. It’s long been our vision to be the business services company that people cheer for and, since our founding, we’re well on our way, having been recognized as IT Department of the Year by the American Business Awards, a Lehigh Valley Business of the Year finalist, a leading Philadelphia area software developer by Clutch.co, and a Forbes Small Giants finalist.
Our strong team made up of a diverse array of professionals committed to a series of shared values is key to this success. If you too live your life following the values below, you’ll be a perfect fit for our company, our culture, and our clients:
- We believe in thorough and transparent communication that builds lasting relationships among both team members and clients.
- We ask questions, we follow through on our promises, and we deliver predictable results every single time.
- We sweat the details, no matter how small. It is this careful attention that makes the difference between good work and great work.
- We honor and respect everyone we work with, no matter their gender identity, religion, race, beliefs, sexual orientation, or abilities.
- We recognize that we can never be excellent until we’re both humble and vulnerable. Making a mistake is simply an opportunity for growth.
What we offer our employees:
- Competitive salary
- An open books company with employee profit sharing
- 100% company-paid benefits for employee and family
- Generous paid vacation, sick leave, personal days, and holidays
- Dollar for dollar 401k company match
- Weekly training and development sessions
- Workplace and schedule flexibility
- Employee-driven social committee
- Donations to your favorite charity
How Do I Apply?
To be considered, all applicants must submit the following:
- An updated resume
- Brief cover letter describing why you meet the qualifications. We will not consider any candidates who do not supply a cover letter.
- Salary expectations
We are interested in every qualified candidate who is legally authorized to work in the United States. However, we are not able to sponsor visas.
Applicants who meet the initial qualifications will be contacted for a phone interview. If you are selected to receive an offer of employment with our company, your employment may be contingent upon the successful completion of work references and other background checks.
We realize that it takes time and effort to go through our application process and we thank you for considering applying for this position. We kindly ask for no emails or phone calls as a means to further your application process. These efforts will not enhance your opportunity for consideration and we are not equipped to respond to these requests. We thank you in advance for your adherence to this request.
Thank you for your interest in our position. We appreciate the time you have taken to apply with us. Please continue to look at all of our open positions on our Career Page at http://www.kyledavidgroup.com.
EOE, M/F/D/V.
The Kyle David Group, LLC d/b/a KDG