Overview
We are looking for a highly organised and detail-oriented individual to join our team in a pivotal administrative capacity. This position plays a crucial role in supporting the daily operations of our busy practice, providing essential assistance to both staff and patients.
Key Responsibilities
- Manage day-to-day administrative tasks including scheduling appointments, answering phone calls, and responding to emails.
- Maintain accurate patient records and ensure confidentiality is upheld at all times.
- Assist with billing and insurance processes, ensuring all documentation is completed correctly.
- Coordinate with medical staff to facilitate smooth patient flow and support clinical operations.
- Implement office procedures and improve efficiency within the administrative team.
Requirements
- Proven experience in an administrative role, preferably within a healthcare setting.
- Excellent communication skills, both verbal and written.
- Strong organisational skills with the ability to manage multiple tasks and priorities.
- Proficiency in Microsoft Office Suite and familiarity with electronic medical records systems.
- Attention to detail and a commitment to providing exceptional patient service.
Nice to have
- Experience in a plastic surgery or dermatology practice.
- Knowledge of medical terminology.
- Ability to speak a second language.