About the Position:
Little is hiring! We are looking for a full-time Retail Fulfillment Specialist to join our growing team. The Retail Fulfillment Specialist orders, managing the warehouse, and completing other shipping-related tasks.
The ideal candidate would be highly organized with excellent communication skills and attention to detail, as well as relevant shipping and fulfillment, management, and/or operational experience. Our dream candidate would also have a passion for supporting small and local businesses (and an interest in women’s and kids clothing wouldn’t hurt!). We are a self-motivated, team-oriented group, and are looking forward to meeting our newest addition.
About Little:
Little was founded in 2015 by Angela and John Foddrill, owners of women’s clothing boutique Bliss since 2002. Honoring the magic of childhood, Little offers high-quality, beautifully made children’s ware that inspires joy. When it comes to style—there is no fresher perspective than that of a child. To encourage individuality, Little offers premium children’s brands and clothing, toys, and furniture that are playful, timeless, and unique. Whether your young one gravitates towards soft stripes, field tents for indoor camp outs, or gold-flecked tutus, Little provides a curated, one-of-a-kind shopping experience for the whole family. At Little, we believe that all children, regardless of race or gender or ability, deserve to experience the magic and wonder of childhood. We also believe that one of the greatest gifts we can give our children is an environmentally sound future. That’s why we hand-select ethical slow-fashion brands known for their premium quality, timelessness, and ability to be passed on.
Responsibilities:
- Manage the entire shipping process from initial order confirmation to packing and labeling the order, ensuring it ships in a timely manner.
- Oversee and process all returns, exchanges, and fraud claims.
- Main point of contact with shipping carriers (USPS, UPS) for daily order pick-up, lost packages, and processing claims.
- Communicate with store employees and administrators about all aspects of the shipping process, including missing items, order pick-ups, split orders, and more.
- Answer customer service inquiries and communicate clearly and professionally with all customers.
- Order all drop-shipped products through our brand representatives using various e-platforms and software.
- Assist with unpacking, inspecting, tagging and organizing products as they’re delivered to the warehouse.
- General cleaning and organization of the warehouse, ensuring products are clearly labeled and easy to find, and all order and packing supplies are stocked.
Requirements:
- Detail-Oriented
- Willing to Learn
- Enthusiastic, Motivated, & Energetic
- Able to Multitask
- Goal-Driven
- Team Player
- Able to Stand on Feet for 8 Hours
- Able to Lift 50 lbs
- Maintains Occasional Weekend Availability
- Passionate About Children’s Clothing
Compensation & Benefits:
- Dependent on Experience; Starts at $18/Hour
- Health, Life, and Short Term Disability Insurance
- Employee Discount (at Little and sister store, Bliss)
- Paid Vacation
- Paid Holidays
- Flexible Hours on Weekdays (Occasional Weekends Required)
If this sounds like a job you would love, send us your cover letter and resume! We can't wait to meet you!