Max Motors Dealerships is seeking a detail-oriented and experienced Warranty Admin to join our team. As a leading dealership in the automotive industry, we take pride in providing exceptional customer service, and we are looking for a motivated individual who shares our passion for excellence.
As a Warranty Admin, you will be responsible for managing and processing warranty claims for our customers. You will play a crucial role in ensuring that our customers receive timely and accurate warranty services, and that all warranty claims are processed efficiently and in compliance with manufacturer guidelines.
Responsibilities:
• Review and analyze warranty claims to determine validity and compliance with manufacturer guidelines
• Process warranty claims and ensure all required documentation is accurate and complete
• Communicate with manufacturers to obtain necessary approvals and ensure timely reimbursement for warranty claims
• Maintain accurate records of warranty claims, payments, and other related documents
• Provide excellent customer service and address any customer inquiries related to warranty claims
• Collaborate with the service department to identify and resolve any potential warranty issues
• Monitor warranty parts inventory and order necessary parts as needed
• Keep up-to-date with manufacturer warranty policies and procedures
• Other duties as assigned by the General Manager
Requirements:
• Minimum of 2 years of experience in a similar role, preferably in the automotive industry
• Strong knowledge of manufacturer warranty policies and procedures
• Excellent organizational and time management skills
• Ability to work in a fast-paced environment and multitask effectively
• Strong attention to detail and ability to analyze and interpret data
• Exceptional communication and interpersonal skills
• Proficient in Microsoft Office Suite and familiar with dealership software systems
• Must be able to work flexible hours, including weekends and holidays if necessary
We Offer:
• Competitive salary and benefits package
• Opportunities for growth and development within the company
• A positive and supportive work environment
• A chance to work with a reputable and successful dealership
If you are a team player with a strong work ethic and dedication to providing top-notch customer service, we want to hear from you! Apply now to join our dynamic team at Max Motors Dealerships as a Warranty Admin.