Head of Commercial Excellence
Boston, MA
To $230,000 + Bonus + Exceptional Benefits
Are you ready to be the architect of commercial success? Join this business as a Head of Commercial Excellence and lead the transformation of how they deliver exceptional results across the Americas. This isn't just another sales role - it's your opportunity to build, innovate, and scale commercial strategies that drive real business impact.
What Makes This Role Extraordinary?
- Drive Strategic Impact: Own the complete commercial excellence agenda, from developing cutting-edge training programs to implementing sales force effectiveness initiatives that directly boost revenue and margins.
- Shape Customer Experience: Design and implement strategies that enhance every customer touchpoint, using data-driven insights to create exceptional experiences that drive loyalty and growth.
- Be a Commercial Innovator: Own the implementation of Salesforce systems, tender management processes, and contract lifecycle optimisation - becoming the go-to expert for commercial excellence.
Mission? Where Strategy Meets Execution.
Commercial Training Excellence:
- Partner with leadership to create comprehensive development programs that transform sales team effectiveness
- Design tailored content addressing real market challenges
- Monitor and optimise training impact through data-driven assessments
Sales Force Effectiveness:
- Bridge sales teams and cross-functional departments
- Analyse performance metrics to uncover insights that drive measurable improvements
- Facilitate strategic planning aligned with business objectives
Contract & Tender Management:
- Manage complete contract lifecycle with precision and commercial acumen
- Lead high-stakes tender submissions with legal, finance, and product teams
- Drive compliance improvements that enhance business performance
Customer-Centric Growth:
- Develop strategies that enhance customer experience at every commercial touchpoint
- Leverage NPS data to drive meaningful improvements
- Create lasting customer relationships that fuel sustainable growth
What Will You Bring?
- Bachelor's degree in business, Marketing, or related field (MBA preferred)
- 7+ years commercial excellence experience with proven training and sales coordination success
- Track record of leading initiatives that drive measurable sales performance improvements
- Strategic thinking with exceptional analytical abilities
- Outstanding communication and influence skills across all organizational levels
- Proficiency with modern sales technology and change management expertise
Your Mindset?
- Passion for developing talent and building high-performing teams
- Ability to thrive in fast-paced environments while managing multiple priorities
- International perspective with willingness to travel (10-15%)
Why This Opportunity is Different?
- Influence commercial strategies making tangible improvements in each market
- Work directly with senior commercial leadership with exposure to strategic decision-making
- Implement cutting-edge commercial tools and systems positioning the business for future success
- Exceptional visibility and growth opportunities within a dynamic, international organisation
- Join a team committed to building a culture of commercial excellence
Ready to Excel?
This is more than a job - it's your platform to shape the future of commercial excellence. You'll work with passionate teams, cutting-edge technology, and global markets while building capabilities that drive sustainable business growth.
Want to be a part of this?
If you have the entrepreneurial spirit and passion this position requires then get in touch now. To apply, click on the apply button below, contact Richard York, or call the Mercury Hampton office directly on 0044 1925 937311.