Senior Operations Manager (Compliance & Hygiene Services) at Mercury Hampton Ltd

Location: Midlands (Hybrid – Office & Home)
Salary: Up to £55,000 + Benefits

About the Opportunity

Are you an experienced operations leader with a background in water hygiene and compliance services? This is your chance to join a private equity-backed business at an exciting stage of growth, where investment is driving transformation, expansion, and opportunity.

We’re looking for a Senior Operations Manager to take ownership of multiple service lines – Water Hygiene, Occupational Hygiene, Health & Safety, and Fire Services. This is a pivotal role where you’ll lead department heads, ensure operational excellence, and play a key role in delivering commercial growth.

What You’ll Do

Lead & inspire: Manage departmental heads, ensuring teams are motivated, supported, and aligned to business objectives.

Drive performance: Monitor and improve operational efficiency, scheduling, service delivery, and compliance.

Grow the business: Support business development, cross-selling opportunities, and client portfolio expansion.

Shape strategy: Work with directors to deliver departmental growth plans, aligned with PE-backed investment strategy.

Commercial focus: Involvement in budgets, P&L tracking, tendering, and financial reporting.

Quality assurance: Maintain high standards across compliance-driven services, ensuring consistency and best practice.

What We’re Looking For

Essential: Background in Water Hygiene / Legionella.

Strong track record in operations management, contract delivery, and compliance.

Experience leading teams and managing departmental heads.

Commercial awareness with exposure to budgets, P&L, and growth initiatives.

A leader who thrives in a fast-paced, evolving environment and can collaborate at board level.

What’s On Offer

Up to £55,000 basic salary (DOE) + benefits.

Hybrid working between home and Midlands office.

The chance to join a scaling, investment-backed business with ambitious growth plans.

Clear scope for career progression as the business expands.

If you’re looking to step into a role where you can make a measurable impact across multiple service lines while developing your career in a high-growth environment, we’d love to hear from you.