Entry Level Customer Service Representative at MSI Inc.

We have an immediate need for an Entry Level Customer Service & Fundraising Associate in Atlanta, Georgia! This entry-level position combines face-to-face customer service, community engagement, and nonprofit fundraising, offering hands-on experience, rapid career growth, and a clear path to leadership—often within 11–12 months.

No prior experience? No problem. We provide paid training, ongoing support, and mentorship to help you succeed.

Key Responsibilities

As a Customer Service & Fundraising Associate, you will:

• Deliver professional, friendly, and customer-focused service during door-to-door residential outreach
• Educate and inspire community members about nonprofit programs, missions, and goals
• Address questions and concerns respectfully, providing helpful guidance
• Encourage donations to support nonprofit fundraising campaigns
• Build strong relationships and leave a positive impression in the community
• Participate in team meetings, training workshops, and professional development sessions
• Quickly learn and master fundraising, sales, and leadership skills
• Grow into team leader and management roles, mentoring new associates and demonstrating leadership potential

Qualifications

We’re looking for enthusiastic, motivated individuals who are:

• Strong communicators with a customer-first mindset
• Comfortable engaging with new people in a professional setting
• Friendly, approachable, and service-oriented
• Coachable, motivated, and eager to learn
• Reliable, punctual, and team-oriented
• 18+ and authorized to work in the U.S.

Experience in customer service, retail, hospitality, call centers, or sales is a plus but not required.

Compensation & Benefits

• Paid training from day one
• Full-time schedule with immediate start availability
• Competitive base pay plus uncapped performance-based bonuses
• Clear advancement opportunities into leadership and management roles
• Access to mentorship, professional development, and leadership programs
• Supportive, energetic team environment that celebrates achievements

Your Opportunity

This role is more than just a job—it’s a chance to develop exceptional customer service skills, make a positive impact in your community, and grow a rewarding career in nonprofit fundraising.