LOCATION: Remote (Philippines applicants only)
We promise you haven't worked with anyone else like us before! We are Outgive Inc., a Toronto-based company that started in 2013 specializing in e-commerce & digital marketing. We're a global team of 450+ A-players working on various brands and initiatives with specialized skills, not limited, but including web developers, copywriters, graphic designers, video editors, logistics managers, account managers, client success managers, SEO experts, digital marketers, marketplace specialists, ad specialists, etc.
In our never-ending pursuit to continue to achieve synergistic projects in digital marketing and e-commerce, we constantly expand and enlarge our brands to achieve new milestones of success.
These brands include a digital marketing agency, logistic/shipping company, products, and much more. All of our brands have one thing in common and that's E-COMMERCE.
Our company isn't just about profits, it's built around the community. We want you to enjoy doing what you do best, and we give you the autonomy and support to do it in a way that works for everyone - our customers/clients, the company, and you.
Our 4Gs - Grit, Growth, Greatness, and Gratitude - our company values are what drives all of us here to keep growing and learning. We live these 4 core values not just at work, but in our personal lives as well.
WHO WE ARE LOOKING FOR:
The Business Analyst (Web/Ecommerce) is responsible for organizing and coordinating new web development projects such as WordPress, Shopify, Ecommerce websites, and Web Applications. The ideal candidate will work in partnership with business leaders to identify and implement solutions to meet the needs of a growing portfolio of businesses within Outgive. This role is responsible for the analysis of solution requirements, communication of these requirements to the development team, investigation of issues, and the facilitation of testing and ensuring the quality of technical changes. This will lead to a Team Leader/Manager role as the team grows.
DAY TO DAY RESPONSIBILITIES:
- Document business requirements in the form of user stories and traceability matrices that meet project and company standards using techniques such as interviews, workshops, document analysis, business need statements, surveys, use cases, business scenarios, wireframes and task and workflow analysis
- Collaborate with stakeholders and project team to effectively compile and document these needs to systems design and development
- Research, review, and analyze existing requirements gathering processes and develop strategies for enhancing or further leveraging these processes
- Act as a technical speaker with the business and project teams
- Support Product Managers, Project Managers, and technical teams to resolve issues
- Prepare and submit team reports to upper management
- Create UAT test cases, organize and facilitate UAT testing, track test results
REQUIREMENTS:
- College diploma or university degree in Computer Science, IT, Business Analytics, Business Administration, or related fields
- 2 to 5 years of related IT and analytical experience applied to Web Development
- Strong knowledge of ecommerce and phases of web development lifecycle
- Understanding of systems integration/interfacing principles/content management systems
- Experience with application performance monitoring tools
- Excellent experience with Jira
- Experience with HTML, JavaScript, Zendesk, Dynatrace, Tealium
- Ability to quickly learn about new software applications
- Experience in working within dynamic, fast paced environments
WORK HOURS:
Monday to Friday 9AM - 5PM EST, 40 hours a week.
WHY WORK WITH US? WHAT'S IN IT FOR YOU?
- 100% remote work, no commute!
- Full exposure and training in your field while having the autonomy to unleash your skills
- Fun and empowering work environment
- Career and character growth opportunities
- Access to Company Apps and Tools that are effective for Productivity, Communication and Collaboration
- On-time payment on a bi-weekly basis. Your salary will be transferred directly to your local bank account. (No fee will be deducted from you. We cover it so you can receive your exact payment to your local bank account)
Once you are hired, you will enjoy the following benefits:
- Paid regular Philippines holidays (Legal/Regular holidays acknowledged by the Ph-Law)
- Overtime pay (should you be required to work outside your normal schedule)
- HeyTaco Rewards Redemptions (Taco points earned via Slack can be used to shop rewards like company merchanise, gift cards, or even donate to cause close to your heart!)
Once you pass the 3-month probationary period, you will be entitled to additional benefits:
- Paid Vacation Leaves (5 days after probationary period, then an additional 2 paid leaves after every work anniversary)
- Birthday Bonus
- Work Anniversary Food Delivery
- Bi-Annual Performance Appraisals
- Health and Wellness Benefits Reimbursement Program
If you think you are perfect for this role, hit that apply button! Our Talent team will contact you should you be a fit for this role.
Any questions or concerns? Reach out to us on the following platforms:
LinkedIn Main Page: https://www.linkedin.com/company/outgive
LinkedIn Careers Page: https://www.linkedin.com/company/outgive-careers/
Facebook Main Page: https://www.facebook.com/outgive/
IG/TikTok/Youtube: @outgivecareers
Email: careers@outgive.ca
** Please note that due to the high volume of applications, we are unable to respond to each applicant individually. We will only reach out to you if your application is shortlisted to move on to the next process. Thank you for your interest in the position and the company!