Account Manager (Commercial Furniture – Dealer Channel) at Perspectv Recruiment

Account Manager (Commercial Furniture – Dealer Channel)

Location: London (with UK and occasional European travel)
Type: Full-time, Permanent
Industry: Ergonomics / Furniture / Commercial Interiors
Salary Range: £45,000 – £55,000 base + bonus + benefits (depending on experience)

About the Role:

We’re looking for an experienced and self-motivated Account Manager to drive growth across a key dealer partner network within the UK, with some short-term support across Europe. You'll play a critical role in developing and maintaining strong relationships with dealer sales teams, training stakeholders, attending client presentations, and helping secure commercial wins.

This role sits at the intersection of sales, account management, product training, and market development. You'll be the go-to person for a portfolio of dealers and will support their efforts to champion premium ergonomic product solutions in showrooms and with end clients.

Key Responsibilities:

🔑 Account Management & Growth

• Build and manage relationships across a defined network of dealer partners
• Work closely with internal sales teams and client stakeholders to coordinate projects
• Regularly visit dealer showrooms and MillerKnoll offices to stay hands-on and visible
• Support dealer teams with sales presentations, mock-ups, and product demos
• Arrange and deliver product training sessions for dealer sales staff and internal teams
• Ensure strong brand presence and positioning across all dealer showrooms

📊 Commercial Strategy & Support

• Monitor and manage sales pipelines, quotations, and forecasts through CRM (Salesforce)
• Create and present Market Development Plans to internal leadership teams
• Work with the Insights team to build engaging, value-driven sales materials
• Stay up to date with new product launches, customised client solutions, and market trends
• Handle client queries, quote requests, and sample coordination with efficiency and professionalism

📅 Operations & Collaboration

• Plan and schedule visits to ensure balanced support across all partners
• Attend relevant sales meetings, trade shows, and exhibitions as required
• Liaise with a dedicated Sales Support colleague to ensure smooth operations
• Report to leadership on account performance, market feedback, and sales opportunities

What We’re Looking For:

• 3+ years’ experience in B2B account management or sales (ideally in furniture, design, interiors, or architecture-related industries)
• Excellent relationship management and presentation skills
• Strong organisational and time management abilities
• CRM experience (Salesforce preferred)
• Confident working independently while collaborating cross-functionally
• UK driving licence and willingness to travel as needed

Key Skills & Competencies:

• Client relationship building
• Product demonstration & training delivery
• Sales pipeline and forecast management
• Market development planning
• Microsoft Office proficiency (Excel, PowerPoint, Word)
• Strong verbal and written communication skills
• Comfortable presenting to varied audiences, from designers to end clients

What You’ll Get:

• £45,000 – £55,000 base salary (DOE)
• Performance-based bonus
• Company pension and benefits package
• Career progression within a global organisation
• The opportunity to work on meaningful, design-led projects with premium products
• Flexible, people-first work environment

The Ideal Candidate:

You’re a confident, commercial self-starter who’s passionate about design, ergonomics, and delivering outstanding service. You’re equally comfortable talking shop with senior sales reps, interior designers, or end clients — and you thrive on building long-term partnerships that deliver results.