Job Description:
We are solving problems that few dare to touch. We have built an Enterprise SaaS platform used by world-class manufacturers in over 1500 sites, in over 40 countries, and in over 17 languages. Our end-users are unique: prior to us, most of them have never used digital technology at work. This brings unique opportunities and challenges.
We seek a well-rounded Director of Product Management with prior experience shipping Enterprise-grade SaaS, hiring and managing other Product Managers and Product Designers.
Responsibilities:
- Grasp the current Product Strategy and Vision (yes, we have one), question it, challenge it, improve it, modify it, and take full ownership of its implementation.
- Develop a deep understanding and mastery of the Platform.
- Know the problems and needs of current and target customers, even better than themselves. Establish efficient customer feedback loops to get a very deep understanding of the customers' use cases and key areas of opportunity. Establish processes that will yield this information for Product and the rest of the team.
- Own the Product Roadmap. Manage trade-offs between new feature launches, maintenance, iterations, and deprecations.
- Coordinate with CTO and Engineering Management the timely execution of the Product Development.
- Data analysis: study product usage and retention metrics, benchmark to industry standards, define North-Star metric, and derive conclusions for the product roadmap.
- Hire and manage Product Managers to write and iterate PRDs through the development cycles.
- Manage the team of UX/UI designers.
- Collaborate with Marketing for Product Marketing and Communication activities and campaigns.
Requirements:
- 3+ years of experience in Product Management leadership positions (Head of Product).
- 2+ years of experience as a manager.
- You have actually shipped Enterprise-grade SaaS. (This is non-negotiable).
- Product Management frameworks for Enterprise SaaS.
- Excellent communicator. Able to empathize with people in different circumstances: from the CEOs and CTOs of our customers (multinational companies) to our end-users who are frontline operators in the manufacturing shopfloors.
- Collaboration and communication with Software Engineers in Latin America.
- Data-based decision-making.
- Conflict Management.
- Bilingual: English and Spanish.
- Customer Management.
- An academic degree is not a requirement to apply for this position, but the required experience is a must.
Nice to have:
- You have managed software developers in the past.
- Experience in manufacturing companies or knowledge of methodologies such as Lean Six Sigma.
Perks
Labor Hours: The company doesn’t have schedules; it’s based on objectives.
Modality: Full Time, Remote (The position requires that you work on Central Standard Time), 100% payroll
Salary: $110,000 to $154,000 MXN Gross (Negotiable)
Statutory Benefits
- Medical insurance. We offer medical insurance (major, dental and vision) for you, your spouse and children (up to 25 years old).
- Unlimited vacations: We offer unlimited, paid vacation. Coordinate with your team ahead of time and then take the time that you need.
- Christmas bonus of 20 days.
- Lunch from Monday to Friday. It is hard to work on an empty stomach, so we want to make sure that you stay fed. The food is not only free, it’s great! Wait ‘till you try the lasagna (roughly $2,500 MXN)
- Laptop and extra monitor. We give you the option of choosing between an Apple or Windows laptop. Just let us know which one you prefer. We also give you an extra monitor to help you be productive.
- Free snacks and drinks all day. From cheetos and almonds to pingüinos, apples and tostitos, snacks are available all day and just a few steps away.
- Great office space and location. We’re located in Distrito La Perla, right at the heart of the city.
- Access to the best mentors from Silicon Valley. SEQUOIA has invested in top companies, such as Facebook, AirBnB, LinkedIn, Instagram (the list goes on), and we are the first company in Mexico they invest in. They want to be a part of our success, so we all have the opportunity to learn from the most experienced people in the world!
- Books, courses, classes. We preach continuous improvement, it’s only logical that we practice it. Want to learn something new or get better at things you already know? Great! Just let us know. We already have a great library, but we’re always looking to expand it.
- Home office when you need it. We want you to come to the office, but we appreciate that you may sometimes do your best work from home. You can work with your team to set up a remote work schedule.
- Flexible schedule: We do not have a strict schedule. No 9-6. Come early or late, leave early or late, it’s your choice. We trust you to get the job done.
- Casual dressing. Want to work in a tuxedo or your favorite jeans? Not a problem.
- Free and safe parking. If you have a car, we offer you free parking.
- Bike friendly. If you live near La Perla, you can bike to the office. We have a parking space for bikes right outside our building.
- Free beer. Did I mention we have free beer?
- Birthday cake. We won’t let your birthday pass without a celebration.
About the company
The company is built to help world-class companies to execute their frontline operations with excellence by empowering their frontline employees to make things better. We impact not only the performance of some of the world’s largest companies (such as Volkswagen, Grupo Bimbo, Hyundai, Thermo Fisher Scientific, etc) but also the lives of thousands of individual frontline workers. We are headquartered in Silicon Valley, with an operations center in Guadalajara, Mexico's tech hub. For most roles, we welcome talent located anywhere in the world, as long as you can collaborate with your peers in Central US time.
We are backed by some of the best investors in the world: Sequoia Capital, Zetta Venture Partners, Ulu Ventures, and B37.
Searching for your dream job? At the company, we strive to help our employees find passion and purpose. Join us in changing the way the world works and impacting the lives of millions of frontline workers.
Location: Remote