Senior Cleaning Supervisor, Monday to Friday, 8am to 5pm, £15.94 per hour, ECV34AB
JPC By Samsic is a leading provider of professional cleaning services in the UK. We are currently seeking a highly experienced and dedicated Senior Cleaning Supervisor to join our team and help us maintain our high standards of cleanliness and hygiene.
As a Senior Cleaning Supervisor, you will oversee a team of 16 cleaning operatives, ensuring that they follow established cleaning procedures and use the appropriate equipment and products. You will be responsible for maintaining a clean and safe environment for our clients and for ensuring that our services meet their expectations.
Key Responsibilities:
• Manage and supervise a team of cleaning staff, including scheduling and assigning tasks, providing training, and conducting performance evaluations.
• Inspect and ensure that all areas of the facility are cleaned and maintained to the highest standards.
• Monitor cleaning supplies and equipment, and order additional supplies as needed.
• Ensure that all cleaning procedures, safety protocols, and company policies are followed.
• Train new employees on cleaning procedures, safety protocols, and customer service standards.
• Respond to customer complaints or concerns and resolve them in a timely and professional manner.
• Maintain open communication with clients, ensuring their expectations are met and exceeded.
• Conduct regular quality checks to ensure high standards of cleanliness are maintained.
• Create and maintain cleaning schedules and checklists for different areas of the facility.
• Monitor and report any maintenance or repair needs to the appropriate departments.
Qualifications and Skills:
• Knowledge of cleaning techniques, procedures, and equipment.
• Excellent communication and leadership skills.
• Strong attention to detail and ability to multitask.
• Ability to work independently and as part of a team.
If you are a highly motivated and experienced individual with a passion for cleanliness and customer satisfaction, we would love to hear from you. JPC By Samsic offers a competitive salary, ongoing training and development opportunities, and a positive and supportive work environment.