Parent Relationship Officer/Front Office Executive - TSUS Chennai at Shri Educare Limited

The Shri Ram Universal School, Chennai invites smart, energetic and creative professionals to be a part of the family. We are looking for someone who can initiate, develop and be a part of our quest for excellence in holistic education. 

The role primarily focuses on:-

• To share the admission process with prospective parents.
• To address the queries of prospective and existing parents
• To keep a track record of the appointments of prospective parents with the Principal
• To facilitate the entire admission process
• To arrange for parents’ orientation with the concerned authorities
• To maintain a record of students’ data, registration, admissions, and withdrawals
• To collaborate with the concerned coordinators to organize presentations, information sessions etc.
• Preparing MIS on the walk-ins to conversions; Admission v/s budgets etc.
• Maintaining a record on the follow ups / walk-ins received and sharing with the management & marketing teams
• Maintain all school related required information to be shared with prospective parents as one point of contact
• To be updated with all school activities / events for sharing of the same with prospective parents
• To maintain records / leads generated from advertisement responses
• To facilitate the withdrawal process
• Ensure timely notices / circulars related to admissions and withdrawals are sent to all parents
• Planning various marketing activities to obtain visibility for the School
• Visiting pre-schools in the area to gain visibility and obtain data on prospective parents.
• Visiting pre-schools in the area and exploring opportunities for tie ups.
• Establish contact with industries / MNCs in the region to gain visibility for the school and reach out to prospective parents
• Contacting prospective parents via emails and cold calls.
• Making competitor visits to gain a better understanding on the competitor offerings, pricing and USPs

Age: 25 to 35 years.

Experience: 2 to 5 years. Preference to be given for the candidates who have earlier worked as an admission counsellor in a school of repute.

Location: The Shri Ram Universal School, SPR City, B&C Mills, New Farrance Rd, Perambur, Chennai, Tamil Nadu 600012. Candidates residing in and around the school vicinity will be preferred.

Qualification: Graduate or Post Graduate

Key Skills:

• Good Communication skills
• Basic knowledge of computer and internet
• Highly Motivated and goal oriented
• Candidate with good customer service skills would be preferred.
• Prior experience in customer service industry will be an added advantage