About You
We’re looking for highly experienced Learning and Development Leaders to join our rapidly growing global team of consultants.
Your primary responsibility will be to help lead our learning consulting work with leading employers to assess, design, develop and deliver learning programs that are focused on digital skills, coaching and professional development.
We are a funded startup, working on a revolutionary new approach in workforce learning and development. This is a pivotal role in building the company, working closely with a highly experienced global team and board.
You are a natural leader with a passion for learning. You are outgoing, well organized, and a self-starter who doesn’t wait to be told what to do. You are able to confidently guide our clients in the learning program design process and have a proven track record running learning programs for mid and larger size organizations.
You are highly empathetic, and feel comfortable coaching and inspiring both our clients and team members, and have a deep understanding of skills and professional development in the digital age. You will be working with a global team of instructors, coaches, learning and development consultants, and will be reporting directly to the senior leadership.
You should have a deep understanding of digital technologies, and ideally have some level of experience teaching, coaching and / or designing learning programs. Above all, we look for people who have a can-do attitude, and who love working with and supporting people to become the best version of themselves.
Duties and Responsibilities include:
- Leading client discussions and consulting, to help our clients assess and identify skills gaps in their organizations, and to design & develop strategic learning solutions for our clients.
- Working with our global network of trainers and coaches to design and develop learning programs and content in various formats and channels (online courses, live online learning, instructor-led sessions, webinars, social learning etc).
- Hiring, managing and supporting our global network of instructors and coaches, to ensure they are consistently delivering outstanding learning experiences with our clients, and to provide compassionate, constructive feedback, coaching and inspiring them to help them reach their full potential.
- Actively contribute to our growing global community, and work with all or the other members of the global team to ensure the success of our clients, team members and partners.
- Providing exceptional customer service and ensuring we create exceptional value for all of our stakeholders: our team, learners, customers, partners and industry clients.
- Generating progress updates and reports, including sales and revenue, clients and learner experience, performance and NPS metrics.
- Managing team calendars and training schedules.
- To work with the senior leadership team to build a strategic growth plan and roadmap.
- Any other reasonable responsibilities as the need arises.
Skills and Attributes we are looking for:
- You are the person that your colleagues naturally gravitate to when they are looking for guidance.
- You are a confident communicator, able to problem-solve, analyze and effectively deliver your work.
- You are proactive, autonomous and resourceful.
- Above all you have a great attitude, a passion for working with people, and a deep love for what you do.
We are an equal opportunities employer and actively encourage applications from all backgrounds.