Customer Service Representatives at Talent Outsourcing Channel Solutions

Position: Customer Service Representative

Job Overview:

We are seeking highly motivated and passionate Customer Service Representatives to join our dynamic team. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and candidates, ensuring the best possible experience for all parties. This is a fast-paced and challenging role that requires strong communication and problem-solving skills.

Key Responsibilities:

• Serve as the first point of contact for all inbound inquiries from clients and candidates

• Communicate with clients to understand their talent needs and provide appropriate solutions

• Identify and qualify potential candidates for open positions through various channels

• Conduct initial phone screenings and schedule interviews with qualified candidates

• Coordinate and schedule job interviews for candidates with clients

• Maintain accurate and updated candidate and client information in the database

• Resolve any issues or concerns raised by clients or candidates in a timely and professional manner

• Collaborate with other team members to ensure a seamless recruitment process

Qualifications:

• High school diploma or equivalent, Bachelor's degree preferred

• 1-2 years of experience in a customer service or sales role

• Excellent communication skills, both verbal and written

• Strong problem-solving abilities and attention to detail

• Ability to work in a fast-paced and dynamic environment

• Proficient in Microsoft Office and database management systems

• Prior experience in recruitment or human resources is a plus

Benefits:

• Competitive salary and bonuses

• Health, dental, and vision insurance

• 401(k) retirement plan

• PTO and paid holidays

• Professional development opportunities

• Positive and collaborative work environment

Join our team and help us elevate the world of work for both our clients and candidates. Apply now to start your journey with us!