Our Story
At Tandem Coffee, we believe in the power of great coffee, exceptional baked goods, and fostering a community vibe that keeps people coming back. Since opening in 2012 in Portland, Maine, we’ve grown into a community hub for locals and visitors alike. We roast our own coffee and have two cafe locations in Portland - our first is on Anderson St in Portland's popular East Bayside which operates as a tasting room to our roastery there with elevated coffee service and selections. The second is a James Beard-nominated bakery on Congress St in Portland's West End that has been featured in Bon Appétit.
Tandem as a whole is a team of passionate, creative folks who care about quality, kindness, and a lot of humor. Join us in shaping what’s next at either of our cafe locations or in our roastery!
Who You Are
At Tandem Coffee + Bakery, our baristas are more than coffee makers—they are the welcoming hosts of our daily gathering. This role is all about creating a warm and inviting atmosphere for customers, providing thoughtful service, and contributing to the overall flow and energy of the café. Baristas are responsible for preparing high-quality coffee and beverages, maintaining a clean and organized space, and ensuring every customer feels like part of the Tandem community.
What You'll Do
- Provide friendly, engaging, and attentive customer service.
- Support and respect coworkers, fostering a positive and collaborative work environment.
- Maintain a thorough knowledge of our coffee and food offerings, serving each with care and consideration.
- Prioritize tasks that contribute to the café’s welcoming atmosphere and smooth operation.
- Keep the café clean and well-maintained, both inside and outside, throughout the day.
- Restock supplies proactively to ensure efficient service.
- Prepare and serve iced coffee, tea, and other café beverages to company standards.
- Handle cash register transactions responsibly, including end-of-day cash deposits.
- Take initiative on cleaning and organizational projects to maintain a tidy and functional workspace.
- Attend regular company meetings and training sessions.
- Once trained, consistently prepare espresso drinks that meet our high standards, with ongoing development through education and hands-on practice.
Qualifications
- Enthusiasm for customer service, coffee, and hospitality.
- Reliable attendance and punctuality.
- Ability to stay focused and maintain composure in a fast-paced environment.
- Strong communication and active listening skills when engaging with customers, coworkers, and managers.
- Attention to detail and commitment to cleanliness.
- Ability to work independently and stay proactive during slower periods.
- Ability to pass a bar test before serving espresso drinks to customers after training.
What You'll Get
As a part of our team, we’re excited to offer…
- $15.50/hourly wage + percentage of tips ($8-$13/hr) + annual bonus
- Accrued Paid time off - 2 weeks in the first calendar year
- Monthly contribution towards optional health and dental insurance
- 401k matching after one year
- Discount on Tandem products and free coffee beans and drinks
- Fun team gatherings, including our annual retreat!
Job Details
This is an hourly, full-time position scheduled to begin as soon as possible. Weekend day availability is a must!