Customer Account Representative at The G Marketer

As a Customer Account Representative, you’ll be the first point of contact for our valued customers. You’ll handle inquiries, manage accounts, and ensure every interaction leaves a positive impression. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering exceptional service.

What You’ll Do

• Customer Support: Handle customer inquiries via phone, email, and chat with professionalism and care.
• Account Management: Maintain and update customer accounts, ensuring all information is accurate.
• Problem-Solving: Resolve issues efficiently, going the extra mile to exceed customer expectations.
• Relationship Building: Build strong relationships with customers to foster loyalty and satisfaction.
• Collaboration: Work closely with other departments to ensure seamless service delivery.

What We’re Looking For

• Customer-Focused: Passionate about delivering outstanding service.
• Strong Communicator: Excellent verbal and written communication skills.
• Problem-Solver: Able to think on your feet and resolve issues effectively.
• Organized: Great at managing your time and keeping detailed records.
• Team Player: Enjoy working in a collaborative, supportive environment.
• Experience: Previous experience in customer service or account management is a bonus, but not essential—we’ll provide training!

What We Offer

• Competitive Pay: A salary that recognizes your hard work and dedication.
• Career Development: Opportunities for growth and progression within the company.
• Supportive Environment: Join a team that values collaboration and employee well-being.
• Central Location: Our Edinburgh office is easily accessible and surrounded by vibrant city life.
• Perks: Employee discounts, training programs, and other benefits to support your success.

How to Apply

If you’re ready to make a real impact and build a rewarding career as a Customer Account Representative, we’d love to hear from you! Apply today and take the first step toward joining our Edinburgh team.

Let’s deliver exceptional service together!