Amazon FBA DFY Department Manager at TruPro Elites LLC

Our company is a leading Amazon FBA (Fulfillment by Amazon) Done-for-You (DFY) agency, specializing in providing comprehensive services to sellers on the Amazon platform. We offer end-to-end solutions, including product research, sourcing, branding, listing optimization, inventory management, marketing, and customer support. With our deep expertise and proven track record, we help clients maximize their sales and achieve sustainable growth on Amazon.

We are seeking a dynamic and experienced Manager to lead our Amazon FBA DFY agency. As the Manager, you will be responsible for overseeing all aspects of the agency's operations, driving strategic growth, and ensuring the highest level of client satisfaction. You will play a key role in shaping the company's vision, setting goals, and implementing effective strategies to achieve success in a highly competitive market. 

Responsibilities:

1. Provide strong leadership and vision, guiding the agency's overall direction and strategy.

2. Develop and execute business plans to achieve revenue and profitability targets.

3. Build and maintain strong relationships with clients, ensuring exceptional service delivery and client satisfaction.

4. Lead a team of professionals, fostering a culture of collaboration, accountability, and continuous improvement.

5. Develop and implement effective marketing and sales strategies to attract and retain clients.

6. Stay up-to-date with industry trends, market dynamics, and competitor activities.

7. Oversee financial management, budgeting, and resource allocation to drive efficiency and profitability.

8. Foster partnerships and strategic alliances to expand the agency's network and capabilities.

9. Monitor and analyze key performance indicators (KPIs) to assess agency performance and make data-driven decisions.

10. Ensure compliance with relevant industry regulations, policies, and ethical standards.

11. Building upon, managing and developing methods for tracking and monitoring success levels for both our clients and the company as a whole (Done4U division)

12. Training and evaluating staff

13. Forecasting projections for staffing needs (Hiring and onboarding new staff)

14. Purchasing timeline management - making sure that fulfillment teams are keeping to purchasing timelines and that teams are prepared for major seasonal purchases

We are looking for someone in the U.S.! 

Qualifications:

1. Bachelor's degree in business, marketing, or a related field (Master's degree preferred).

2. Proven experience (at least 5 years) in a leadership role within the Amazon FBA or e-commerce industry.

3. Strong understanding of the Amazon platform, FBA model, and marketplace dynamics.

4. Demonstrated success in driving revenue growth, managing P&L, and achieving business objectives.

5. Excellent leadership and team management skills, with a track record of building and motivating high-performing teams.

6. Strategic thinker with the ability to develop and execute effective business plans.

7. Exceptional communication and interpersonal skills, with the ability to build relationships with clients and stakeholders.

8. Analytical mindset, with the ability to interpret data and make informed decisions.

9. Proactive and results-oriented, with a strong focus on client satisfaction and business outcomes.

10. Knowledge of digital marketing, branding, and customer acquisition strategies is a plus.

11. Project management experience

12. Experience overseeing CRM and inventory management systems

Preferred

1. Having either 6Sigma or PM certification (can have any certification for 6sigma, white belt all the way up to master black belt. would prefer someone with at least a yellow belt in six sigma)

Amazon seller central experience - should have run either a person store a store for a company for at least 3 years

We offer competitive compensation packages, including salary and performance-based incentives, as well as opportunities for professional growth and development within a dynamic and fast-paced industry.