Location: EUROPE (Europe timezone) | Type: Full‑Time
Growth AI Ops Engineer (Internal AI Ops)
FifthRow is pioneering the automation of knowledge work, transforming traditional consulting into AI-powered, autonomous solutions.
We need a builder who treats “manual” as a dirty word and sees every click as a bug report. Build internal agentic workflows and automation systems that augment the performance of every function across the company, from sales and customer success to product marketing.
This is not a traditional growth, sales ops, or engineering role. It’s an opportunity to shape the future of internal enablement by deploying autonomous agents and smart automations that work for us, making everyone from founders to frontline operators faster, sharper, and more proactive.
Your Playground
Spin Up Agents Before We Wake Up
- Wire HubSpot, Google Cal, and Fireflies into Flows that prep for every meeting before the team logs on.
- Pre-generate custom demo decks that align with the last email thread, append buyer pain points from CRM notes, and auto-draft personalized intros in HubSpot—one click from “Send.”
- Build agents that auto-tag ICP fit, pricing sensitivity, or buyer persona mid-call and log into CRM notes before the AE hangs up.
Customer Success That Feels Psychic
- Deploy telemetry watchers that spot drop-offs and trigger Flows to rekindle engagement—“Hey, noticed you didn’t finish the workflow builder? Here’s a 90-sec Loom to show what you missed.”
- Detect power users falling off, launch agent follow-ups with custom benchmarks like: “You were in the top 10% of template usage last month—here’s how others like you are scaling.”
- Auto-surface template suggestions for new accounts based on company size, role, and time since signup—before CS even looks.
Pipeline Necromancy
- Scan pipeline for ghosted opps >30 days and resurface with hyper-personal GPT-crafted Flows that reference past objections, last-viewed pages, and competitor mentions.
- Automatically generate battlecards based on CRM notes and competitor intel, then inject into next touchpoint without anyone lifting a finger.
- Sync deal stage changes to an agent that builds the perfect case study deck using industry-matching templates and past wins.
Knowledge → Flows → Revenue
- Turn “Didn’t we answer this in Slack last month?” into a triggered Flow with a how-to video, use case, and CTA link.
- Build an internal “Ask Me Anything” bot that mines Notion docs, Slack convos, and onboarding calls, and spits out structured Flows ready for frontline use.
- Auto-transcribe and tag founder rants into Flow fragments that get piped into an internal Flow Library organized by pain point and persona.
Signal Hunt (Just Do It, No Inbox Needed)
- Monitor product logs for new behavior clusters—like users stringing together steps never done before—and turn them into packaged Flows for others to try.
- Scrape startup news, LinkedIn job posts, or G2 reviews for buying signals—trigger agents that build outbound decks and line up ICP matches in the CRM.
- Notice someone downloading three whitepapers at 2 a.m.? Draft a Flow that follows up with a tailored product breakdown and auto-schedules a Calendly link—no rep involved.
Pipeline-Aware GTM Automation
- Watch existing pipeline like a hawk—build agents that revive dormant deals, personalize outreach using past objections, and auto-sequence content based on persona and buying stage.
- Trigger “hot lead” Flows when someone reopens a calendar link, clicks a deck, or reactivates an account—push a tailored follow-up to Sales before they notice.
- Generate one-pager decks on the fly using account metadata, usage signals, and known pains—perfectly timed and pre-written inside HubSpot.
- Use Flows to coordinate outbound pushes across Sales and Marketing without daily standups—your agents handle the routing.
If This Sounds Like You, Keep Reading
- Weekends find you wiring LangGraph, CrewAI, or MCP‑style prompt chains plus whatever you discovered on Hacker News yesterday, into new experiments.
- “Agent architecture” makes you sketch memory graphs on a whiteboard—not wonder what a vector store is.
- Bored? You shave 200 ms off a webhook by swapping a drag‑and‑drop zap for 20 lines of vibe-coded Python.
Must‑Haves
- Proven record automating end‑to‑end workflows—multi‑agent, complex‑prompting (MCP), or your own Frankenstein stack.
- Product intuition: ask why, then build how in half the time.
- Fluent in APIs, webhooks, and scraping when no API exists.
- Comfortable demoing half‑done prototypes to execs and iterating live.
Bonus XP
- Deep rev‑ops wizardry (HubSpot, Customer.io, Apollo).
- Growth‑tech chops: SendGrid, Clearbit, or your own Rust email blaster.
- No‑code/low‑code vigilante—glue tools faster than IT can say “security review.”
- Survived rocket‑ship startups where the roadmap changed at lunch.
Why FifthRow
- Infinite Canvas: Automate everything—sales, CS, finance, even the snack order.
- 10× Leverage: Your agents become force‑multipliers for ~30
- Builder’s Culture: Ideas ship the day they’re pitched—paperwork later.
- Equity & Impact: Early seat on a profitable rocket; upside tied to the code you write, not the meetings you attend.
How to Apply
Send us a résumé or a story that lets us get to know you, and more importantly show us (if you don’t have something to show, this role is likely not for you):
- Loom demo
- GitHub repo
- link to a rogue side‑project.