QA Software Tester (WordPress Plugins) at TeamUpdraft

UpdraftPlus is Hiring - QA Software Tester Wanted!

About UpdraftPlus 

At UpdraftPlus we make plugins for WordPress that help our customers to backup, restore, clone, secure and optimise their WordPress websites. Active on over 3 million websites, the company’s product is also the highest rated of its kind, and the most installed plugin owned by a UK company.

We have a strong team of creative and innovative developers which is growing fast. Our growth has largely been down to the strength of our products with our plugins being some of the most highly-rated plugins on WordPress.

The Role

We are seeking a detail-orientated and tech-savvy QA Software Tester to join our remote development team. The successful candidate will test new features and overall user experience to ensure that our products meet our high-quality standards. This role is critical in supporting our development team and ensuring our software continues to be world leading. Experience of both manual and automated testing is a definite advantage! To learn more about our plugins, please visit our website (see www.updraftplus.com )

This is a full-time, remote position with flexible working hours. We value work-life balance and offer flexibility with working hours, as long as job responsibilities are fulfilled and team meetings are attended as required.

We have a team based in Cardiff, Wales, but we work flexibly with the option for both remote-working (UK or abroad), or being based in a shared workspace. 

The day-to-day role

• Test merge requests and new software releases for potential bugs and incompatibilities.
• Follow established testing guides to check and verify new features.
• Perform usability testing to confirm the software meets user needs and provides a user-friendly experience.
• Replicate user errors and accurately log issues for follow up.
• Write and maintain automated testing routines.
• Collaborate with the development team, actively participating in all stages of the development process, including planning, development, and reviews.
• Develop, modify, and execute software test plans, ensuring the solution meets its requirements.
• Analyze the results of the testing process and recommend improvements.
• Prepare comprehensive reports of all testing activities, including test results, bug documentation, and troubleshooting processes.
• Assist in updating standard operating procedures for the testing department.
• Support the implementation of new testing technologies and strategies to improve the efficiency and effectiveness of the testing process.
• Carry out regression testing when bugs are resolved.

Your exact responsibilities will depend on your experience, how this fits with other members of the team and subject to discussion and agreement!

Skills and experience:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Demonstrated experience in a similar role in software QA testing.
• Solid understanding of and experience with testing methodologies and software development life cycles.
• Experience with various testing techniques such as UI Testing, Automated Testing, Test Driven Development Strategies, and more.
• Knowledge of PHP and WordPress would be advantageous.
• Excellent analytical and problem-solving skills.
• Exceptional written and verbal communication skills.
• Ability to stay organised, pay attention to detail, and work in a fast-paced environment.
• Proven ability to effectively collaborate in a remote team setting.

The package

• Competitive Pay: We offer a competitive salary (or freelance equivalent) of £28,000 - £35,000 per annum (or USD/local currency equivalent for international freelancers), commensurate with experience and skills.
• Company Pension (UK salaried only): We believe in planning for the future. Our employees can benefit from our company pension scheme, helping you to secure your future.
• Holiday Entitlement (UK salaried only): For salaried staff, we offer 25 days of paid holiday, in addition to bank holidays, allowing you ample time to recharge and enjoy life outside of work.
• Flexible Working Arrangements: We understand that everyone has unique working styles and personal commitments. Our company supports flexible working hours and schedules, ensuring you can work at the times that suit you best.
• Work From Home: This role is fully remote, saving you time and money on commuting and allowing you to work in the comfort of your own home.
• Training & Development Opportunities: We believe in lifelong learning and encourage our team to actively seek out opportunities for professional development, with the freedom to tailor their learning journey according to their own needs and interests!
• UK-based Team Days: For those who are based in the UK, we arrange quarterly team days to allow time to collaborate, get to know each other and most of all, have fun! We are firm believers in the old adage, ‘two minds are better than one’, so these days are valuable opportunities to bounce ideas around and explore new possibilities, with some good food and a cocktail or two thrown in for good measure! 
• Global WordCamp Trips: We offer opportunities for staff to attend WordCamp events. This is a great opportunity for our global team to meet up with some of their colleagues, to come together with like-minded people, hear the latest news and developments in the world of Wordpress, and of course, experience the host country’s local culture. 
• Health & Wellbeing Initiatives: As a company, we are committed to supporting the physical and mental wellbeing of our staff, and are always exploring new ideas to create an environment which is conducive to good mental health, as well as creative initiatives to support those who might be in need of a little TLC.

Please note that the specifics of our benefits package may depend on employment laws and regulations, which can vary by location.