Job Title: Front Desk Assistant
Company: We Are Prime Group
Location: Tampa
About Us: We Are Prime Group is a well-established company in Tampa, known for our commitment to providing exceptional service and a welcoming atmosphere. We are currently seeking a friendly and organized Front Desk Assistant to join our team and contribute to our high standards of customer service.
Job Description: As a Front Desk Assistant at We Are Prime Group, you will be the first point of contact for our guests and clients. Your role will involve managing front desk operations, assisting visitors, and ensuring a positive and efficient experience for everyone who enters our facility.
Key Responsibilities:
Guest Reception:
- Greet guests warmly and assist with their inquiries and needs.
- Check-in and check-out guests efficiently, ensuring all information is accurate.
- Provide information about our services, facilities, and local area.
Administrative Support:
- Answer and direct phone calls, taking messages when necessary.
- Manage the scheduling of appointments and meetings.
- Handle mail, packages, and deliveries.
Customer Service:
- Address guest concerns and resolve issues promptly and professionally.
- Maintain a clean and organized front desk area.
- Assist with special requests and provide concierge services as needed.
Operational Duties:
- Monitor and manage front desk supplies and inventory.
- Maintain records and complete necessary administrative tasks.
- Collaborate with other team members to ensure smooth front desk operations.
Requirements:
- Previous experience in a front desk or customer service role preferred.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Ability to handle multiple tasks and work efficiently under pressure.
- Positive attitude, professional appearance, and a customer-focused mindset.
- Proficiency in using office equipment and computer software.
- Flexibility to work varied hours, including evenings and weekends.
- High school diploma or equivalent.
What We Offer:
- Competitive hourly wage.
- Comprehensive training and ongoing support.
- A positive and collaborative work environment.
- Opportunities for career growth and advancement within the company.
- Employee discounts on all services.
How to Apply: If you are a dedicated and personable individual with a passion for providing excellent customer service, we would love to hear from you! Please send your CV and a cover letter explaining why you would be a great fit for our Front Desk Assistant position in Tampa.
Join We Are Prime Group and become part of a team committed to delivering outstanding service and creating a welcoming environment for our guests. We look forward to welcoming you to our company! We Are Prime Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.