Title: Outbound Account Executive
Salary: Base Salary + Commission + Benefits + Vacation
Location: Thornhill, ON *Hybrid
Length of Employment: Full-time, Permanent
About Us:
WellnessLiving isn’t just our name, it’s who we are. We’re the software company with a heart, placing people and community at the center of everything we do. Our diverse and inclusive culture provides our people and customers with the support, resources, and tools they need to achieve their goals—professionally and personally. From a bootstrap start-up to the fastest-growing software company for class and appointment-based businesses in North America, our commitment to excellence can be seen in all aspects of our business. Trusted by over 5,000 business owners and 15 million users worldwide, our mission is to empower businesses with a value-driven platform that is reliable, easy to use, and equipped with all the tools and services needed to manage and grow a business.
When you join WellnessLiving, you join a team that is customer-focused, community-centered, and forward-thinking and is continuously improving and innovating. We celebrate your wins, recognize your strengths, learn together, and inspire each other to reach new heights, offering a variety of benefits to help you lead happier and healthier lives.
About You:
Are you looking to take your career to the next level?
If you’re a natural-born problem solver and a team player looking for the opportunity to learn and grow within the SaaS industry, then we want to talk to you.
Our ideal candidate will bring:
- Teamwork and Collaboration — Easy to talk to, very approachable, empathetic, patient, puts others at ease, and can work well with others.
- Critical Thinking and Problem-Solving — The ability to analyze, evaluate, and strategize the best solutions when making decisions or faced with challenging situations.
- Strong Work Ethic — Hardworking, dedicated, reliable, and highly motivated with the desire and determination to exceed expectations.
- Natural Leadership Skills — Oversees processes, guides initiatives, holds themselves accountable, listens without judgment, and inspires and nurtures the growth of others to do their best work.
- Entrepreneurial Spirit and Business Mindset — Embraces innovation and continuous improvement, actively seeks out change, and is knowledgeable of current industry trends, practices, and technology.
- Time Management — Uses time efficiently, focuses on top priorities, respects the time of others, and can take ownership of tasks and projects to push them along.
Responsibilities:
- Place outbound calls to prospective clients
- Participate in the full sales cycle from prospecting to closing deals
- Develop and maintain lasting relationships within assigned accounts; improve client utilization and product/service adoption rates.
- Thoroughly discuss customers’ needs and pain points, in order to sell WL software and demonstrate our value proposition.
- Promote and maintain the organization's brand image and awareness of new products and services to accounts
- Conduct all sales activities with the highest degree of professionalism and integrity
- Be a positive representative of the company and its brand in the marketplace
- Work with the company’s Zoho CRM to effectively manage and maintain all sales notes and customer interactions
- Draft and deliver proposals
- Become a champion of WL product through acquiring thorough knowledge of the product and the industry
- Work with other departments of the organization where required
- Be held accountable for personal and team sales goals, reporting on sales activities and KPI’s
- Provide feedback on ways to decrease the sales cycle, increase sales, and improve company brand and reputation
Skills & Qualifications:
- 2+ years relevant sales experience within software industry
- Previous experience as an Account Executive or in a similar capacity, managing client relationships
- Excellent communications skills – both in verbal and written correspondence
- Strong customer service orientation and client facing experience
- Strong problem identification and problem resolution skills
- Demonstrated success in a fast paced, quota driven environment
- Ability to conduct oneself professionally when interacting with internal and external members of the organization
- Comfortable conducting customer calls and/or communication of WellnessLiving products on weekend and/or evening time slots if required
Please note that those who meet the qualifications for the position will be contacted directly.
We appreciate you taking the time and look forward to reviewing your application.
WellnessLiving is an equal opportunity employer. At WellnessLiving, we are proud to embrace and celebrate differences. Employment at WellnessLiving is based purely on a candidate’s qualifications and experiences as they directly relate to professional competencies.
WellnessLiving does not discriminate against any employee or potential employee because of race, creed, colour, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, family or parental status, or any other status protected by the laws and regulations in the locations where we operate. Furthermore, we will not tolerate bias or discrimination of any kind from our employees or customers. At WellnessLiving, we bring everyone together to create something incredible! We are a unique and diverse blend of leaders and action-takers, and that mindset encompasses our passion and commitment to our product and our employees.