Title: Data Integrity Specialist
Working Hours: 9:00 am - 5:00 pm EST
Night Shift, On-Site
Location: Arab Plaza, Quaid Avenue Gulraiz Phase 2 Rawalpindi
About Us
WellnessLiving is one of the fastest growing software companies in North America with over 10 million users worldwide! Thousands of business owners in the fitness, wellness, yoga, music, dance, and martial arts industries love our platform as it helps grow their business through dynamic and innovative features. We are passionate about providing entrepreneurs with optimal solutions to help them run their business with ease.
Known as the software company with a heart, we are extremely customer focused. Our customers are our number one priority and we do all we can to make sure their business needs are being fulfilled. With a growing community of customers and offices globally, our mission is to be the all-in-one software solution that propels businesses forward!
About You
We are a growing team of bright, ambitious individuals who are seeking like-minded candidates who can help us take our brand to the next level! We are looking for someone who can think outside of the box and isn’t afraid to push the envelope. The ideal candidate is a
Responsibilities:
- Maintain and continuously improve company data Zoho CRM, Zoho Analytics and all other applicable areas
- Establish and maintain a strong understanding of company data hierarchy, structure and relationships, with a clear comprehension of how company data is represented within existing business processes
- Fulfil data integrity tasks and projects based on communicated requirements
- Perform periodic review of existing and new records ensuring accuracy, quality, and reliability of data by continually keeping data current
- Perform periodic data discrepancy corrections within Zoho CRM
- Develop and maintain effective and efficient solutions to address data problems and process gaps
- Identify areas for improvement and recommend solutions to problems within the organization’s data and provide
- Import and update records from various sources to CRM based on requirements provided from external teams
- Perform bulk data corrections by way of identifying areas of discrepancy, preparing corrected data files, and importing over existing data
- Perform analysis on datasets in Excel, ensuring data received is formatted properly and is accurate, and suitable for Import
- Document recurring data integrity tasks to maintain departmental procedures
- Work and communicate effectively with other departments including Sales, Customer Success, Onboarding, and Marketing, assessing needs on a case-by-case basis and providing proposed solutions to data integrity concerns
Qualifications & Skills
- 2+ years working in CRM or ERP environments
- A strong comprehension of the value and criticality of organizational data
- A strong ability to understand the functions of a SaaS business and how organizational data relates to departmental procedures
- A strong ability to analyze company data and use techniques such as complex joins to identify data discrepancies
- Very strong attention to detail
- Excellent problem solving and critical thinking skills
- Proven ability to meet deadlines in a fast-paced environment
- Able to clearly explain processes and steps performed, data analysis findings, and recommendations for improvements
- Proficient in the use of Microsoft Office (with a focus on Excel) and business & reporting applications - CRM, Analytics, SQL, Power BI, etc.
- Strong communication skills, verbal and written
What we Offer:
- Competitive salary package
- Comprehensive Medical Insurance
- Transport facility/ allowance for all staff
- Monthly incentive
- Paid time off (Annual, Sick, Casual)
- Quarterly fun event
- Staff recognition program
- Career progression. We have a long-standing history of promotion from within.
- Enriched workplace culture that supports growth, development, and most importantly having fun!
Please note that those who meet the qualifications for the position will be contacted directly
We appreciate you taking the time and look forward to reviewing your application.
WellnessLiving is an equal opportunity employer. At WellnessLiving, we are proud to embrace and celebrate differences. Employment at WellnessLiving is based purely on a candidate’s qualifications and experiences as they directly relate to professional competencies. WellnessLiving does not discriminate against any employee or potential employee because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, family or parental status, or any other status protected by the laws and regulations in the locations where we operate. Furthermore, we will not tolerate bias or discrimination of any kind from our employees or customers. At WellnessLiving, we bring everyone together to create something incredible! We are a unique and diverse blend of leaders and action-takers, and that mindset encompasses our passion and commitment to our product and our employees.