Title: Outbound Account Executive (Health & Beauty)
Salary: Base Salary + Commission + Benefits + Vacation
Location: Thornhill, ON *Hybrid
Length: Full-time, Permanent
About Us:
At WellnessLiving, we empower thousands of health and wellness business owners to turn their entrepreneurial dreams into reality. Our mission-critical software fuels their vision, supporting millions of clients around the world in their wellness journeys. With a deep commitment to putting our customers first, we foster a culture that values high performance, adaptability, and accountability. If you are a skilled professional who thrives in a fast-paced, customer-focused environment and are passionate about making a meaningful impact on the health and wellness industry, we would love to connect with you.
About You:
Are you looking to take your career to the next level?
If you’re a natural-born problem solver and a team player looking for the opportunity to learn and grow within the SaaS industry, specifically in the Health & Beauty/MediSpa space, then we want to talk to you.
Our ideal candidate will bring:
- Teamwork and Collaboration — Easy to talk to, very approachable, empathetic, patient, puts others at ease, and can work well with others.
- Critical Thinking and Problem-Solving — The ability to analyze, evaluate, and strategize the best solutions when making decisions or faced with challenging situations.
- Strong Work Ethic — Hardworking, dedicated, reliable, and highly motivated with the desire and determination to exceed expectations.
- Natural Leadership Skills — Oversees processes, guides initiatives, holds themselves accountable, listens without judgment, and inspires and nurtures the growth of others to do their best work.
- Entrepreneurial Spirit and Business Mindset — Embraces innovation and continuous improvement, actively seeks out change, and is knowledgeable of current industry trends, practices, and technology.
- Time Management — Uses time efficiently, focuses on top priorities, respects the time of others, and can take ownership of tasks and projects to push them along.
Responsibilities:
- Drive the full sales cycle from prospecting to closing, focusing on Health & Beauty clients.
- Deliver tailored online product demonstrations of WellnessLiving software, addressing the specific needs and pain points of Health & Beauty clients.
- Sign up new customers and ensure a smooth transition to onboarding after demos.
- Guide customers through WellnessLiving’s unique onboarding process, ensuring they understand and benefit from it.
- Address product-related questions during and after demos, providing clear, accurate information.
- Document product requests and feedback, relaying critical information to internal teams.
- Maintain detailed customer records and interactions within Salesforce CRM.
- Be available for after-hours support or product demonstrations as needed.
- Build and nurture long-term relationships with Health &Beauty customer accounts, driving product adoption and customer success.
- Conduct all sales activities with professionalism and integrity, representing WellnessLiving positively.
- Meet and exceed personal and team sales goals, regularly reporting on sales activities and KPIs.
- Provide insights and feedback to shorten the sales cycle, increase revenue, and enhance WellnessLiving’s brand in the Health & Beauty industry.
- Conduct thorough market research on trends, competitor activities, and customer needs specific to the health and beauty sector.
- Identify and generate leads, building a strong pipeline of potential clients and partners within the health and beauty vertical.
- Collaborate with the marketing team to align strategies with the unique needs of health and beauty businesses.
- Represent WellnessLiving at industry tradeshows, networking events, and seminars to promote the platform.
- Track and report on sales targets, KPIs, and conversion rates, ensuring business goals are met.
- Contribute to marketing campaigns by providing insights on messaging that resonates with the health and beauty industry.
- Act as a positive ambassador for WellnessLiving, staying informed about new products and services for Health & Beauty clients.
- Develop deep knowledge of WellnessLiving’s product and the Health & Beauty industry to become a trusted advisor to clients.
- Participate in marketing and product meetings to better position the Health & Beauty industry within the WellnessLiving software platform.
Skills & Qualifications:
- 3+ years relevant sales experience in a quota driven environment, preferably within SaaS
- Experience working with health & beauty clients
- Passion for the MediSpa vertical and helping businesses achieve their growth goals
- Proven ability to meet and/or exceed sales targets and quotas
- Previous experience as an Account Executive or in a similar capacity
- Proficiency in CRM platforms, especially Salesforce
- Strong customer service orientation and client facing experience
- Strong problem identification and problem resolution skills
- Excellent communications skills – both in verbal and written correspondence
- Demonstrated success in a fast paced, quota driven environment
- Ability to conduct oneself professionally when interacting with internal and external members of the organization
- Comfortable conducting customer calls and/or communication of WellnessLiving products on weekend and/or evening time slots if required
Please note that those who meet the qualifications for the position will be contacted directly.
We appreciate you taking the time and look forward to reviewing your application.
WellnessLiving is an equal opportunity employer. At WellnessLiving, we are proud to embrace and celebrate differences. Employment at WellnessLiving is based purely on a candidate’s qualifications and experiences as they directly relate to professional competencies. WellnessLiving does not discriminate against any employee or potential employee because of race, creed, colour, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, family or parental status, or any other status protected by the laws and regulations in the locations where we operate. Furthermore, we will not tolerate bias or discrimination of any kind from our employees or customers. At WellnessLiving, we bring everyone together to create something incredible! We are a unique and diverse blend of leaders and action-takers, and that mindset encompasses our passion and commitment to our product and our employees.