QA Analyst at WellnessLiving

⁠Title: QA Analyst 

Salary: Monthly Service Fee 

Location: Bangalore, India  

Length: Contract 

Reporting Manager: QA Manager 

About Us:  

At WellnessLiving, we empower thousands of health and wellness business owners to turn their entrepreneurial dreams into reality. Our mission-critical software fuels their vision, supporting millions of clients around the world in their wellness journeys. With a deep commitment to putting our customers first, we foster a culture that values high performance, adaptability, and accountability. If you are a skilled professional who thrives in a fast-paced, customer-focused environment and are passionate about making a meaningful impact on the health and wellness industry, we would love to connect with you. 

About You:  
  
As a QA Analyst, you will play a crucial role in ensuring the quality, functionality, and reliability of our software products. You will work closely with the development and product teams to design, implement, and execute test plans and cases that guarantee a seamless user experience. 

Our ideal candidate will bring:  

• Teamwork and Collaboration — Easy to talk to, very approachable, empathetic, patient, puts others at ease, and can work well with others.    
• Critical Thinking and Problem-Solving — The ability to analyze, evaluate, and strategize the best solutions when making decisions or faced with challenging situations.    
• Strong Work Ethic — Hardworking, dedicated, reliable, and highly motivated with the desire and determination to exceed expectations.    
• Natural Leadership Skills — Oversees processes, guides initiatives, holds themselves accountable, listens without judgment, and inspires and nurtures the growth of others to do their best work.    
• Entrepreneurial Spirit and Business Mindset — Embraces innovation and continuous improvement, actively seeks out change, and is knowledgeable of current industry trends, practices, and technology.    
• Time Management — Uses time efficiently, focuses on top priorities, respects the time of others, and can take ownership of tasks and projects to push them along. 

Responsibilities: 

• Collaborate with the team to estimate testing efforts for user stories, features, and releases. Define clear testing scopes, prioritizing test cases based on feature complexity and project timelines.
• Review and analyze user stories and acceptance criteria to identify testable requirements, dependencies, and areas of high risk. Offer feedback to ensure requirements are clear, feasible, and test-ready.
• Develop detailed test plans and test cases that align with project goals and Agile iterations. Use boundary and edge case testing to maximize coverage, ensuring scenarios cover various user behaviors.
• Conduct tests such as functional, regression, integration, and end-to-end testing, ensuring all system components interact as expected.
• Perform non-functional testing, including performance, load, security, and usability testing. Verify the application’s robustness, efficiency, and reliability under various conditions.
• Execute exploratory testing to uncover potential edge cases and usability issues that structured testing may not identify.
• Strong expertise in API and security testing is required. Proficiency in test automation for these areas is a significant advantage.
• Identify, document, and report defects with clear, reproducible steps using tracking tools (e.g., Jira, Bugzilla). Track bug progress through retesting and status updates.
• Conduct root cause analysis on critical defects to prevent recurrence and improve product quality.
• Work with the team to prioritize and address defects to ensure maximum test coverage within Agile sprints.
• Identify and prioritize high-value test cases for automation. Collaborate with the team to design and maintain automated test scripts that align with sprint goals and CI/CD pipelines.
• Execute automated test cases and maintain automation scripts, refining as necessary to ensure robustness and consistency.
• Utilize automation tools like Selenium, Postman, or Cypress to maximize testing efficiency, especially in repetitive or regression testing areas.
• Attend daily stand-ups, sprint planning, and retrospectives to stay aligned on goals, progress, and blockers. Provide testing insights and feedback to guide the team toward successful releases.
• Work closely with developers, product managers, business analysts, and UX/UI designers to ensure all testing aligns with functional requirements and user experience goals.
• Promote quality standards and practices within the team, ensuring a shared understanding of QA’s role in Agile and fostering a culture of continuous improvement.
• Maintain accurate and detailed test documentation, including test cases, test scripts, test results, and coverage reports. Ensure these are accessible and up-to-date for team visibility.
• Generate test summary reports and track key quality metrics, such as defect rates, test coverage, and defect age, to provide insight into testing progress and quality risks.
• Ensure that all test cases are traceable back to requirements and acceptance criteria to validate full coverage and compliance.
• Regularly review and enhance testing processes, methodologies, and tools to improve testing efficiency and effectiveness within the Agile framework.
• Identify areas where reusable test cases and modular test scripts can improve test efficiency and reduce redundancy in future sprints.
• Keep up with new QA methodologies, tools, and trends to recommend enhancements in test strategy and tool usage, fostering a culture of growth and innovation.
• Conduct risk assessments to prioritize test efforts based on critical areas and potential impacts, ensuring high-risk areas receive adequate attention.
• Communicate any quality risks or unresolved issues to the team and stakeholders well before the release, contributing to informed decision-making.
• Collaborate with the team to mitigate identified risks, resolve dependencies, and address potential issues before they impact release timelines.

Skills and Qualifications: 

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Minimum of 4+ years of experience in software quality assurance or a related role.
• Proficiency in manual testing methodologies and experience with automation tools (e.g., Selenium, Postman).
• Familiarity with scripting languages such as Python, Java, or similar is a plus.
• Strong knowledge of SDLC (Software Development Life Cycle) and STLC (Software Testing Life Cycle).
• Experience with test management and bug-tracking tools like Jira, TestRail, or similar.
• Excellent analytical skills, strong attention to detail, and effective communication abilities.
• Ability to troubleshoot issues and contribute to finding effective solutions within tight deadlines.

Preferred Qualifications: 

• Certifications: ISTQB or equivalent certifications in software testing are a plus.
• Experience with Agile: Familiarity with Agile and Scrum methodologies and working in Agile environments.
• Domain Knowledge: Experience in CRM and Microservices would be advantageous.