Title: Sales Enablement Manager
Salary: Based on Experience + Vacation + Benefits
Length: Full-time, permanent
Location: Thornhill, ON
Reporting Manager: VP of Revenue & Sales Operations
About Us:
At WellnessLiving, we empower thousands of health and wellness business owners to turn their entrepreneurial dreams into reality. Our mission-critical software fuels their vision, supporting millions of clients around the world in their wellness journeys. With a deep commitment to putting our customers first, we foster a culture that values high performance, adaptability, and accountability. If you are a skilled professional who thrives in a fast-paced, customer-focused environment and are passionate about making a meaningful impact on the health and wellness industry, we would love to connect with you.
About You:
As a Sales Enablement Manager, you will be responsible for developing and managing sales content, training and coaching for our high-velocity sales team. You will collaborate with sales leadership, and new and tenured associates across the organization to motivate, educate, and inspire, both in formal classroom settings, virtual Teams meetings, and informal mentoring environments. Your role will be pivotal in advocating for the sales team, streamlining processes, content, and identifying sales enablement initiatives to empower the team's success.
Our ideal candidate will bring:
- Teamwork and Collaboration — Easy to talk to, very approachable, empathetic, patient, puts others at ease, and can work well with others.
- Critical Thinking and Problem-Solving — The ability to analyze, evaluate, and strategize the best solutions when making decisions or faced with challenging situations.
- Strong Work Ethic — Hardworking, dedicated, reliable, and highly motivated with the desire and determination to exceed expectations.
- Natural Leadership Skills — Oversees processes, guides initiatives, holds themselves accountable, listens without judgment, and inspires and nurtures the growth of others to do their best work.
- Entrepreneurial Spirit and Business Mindset — Embraces innovation and continuous improvement, actively seeks out change, and is knowledgeable of current industry trends, practices, and technology.
- Time Management — Uses time efficiently, focuses on top priorities, respects the time of others, and can take ownership of tasks and projects to push them along.
Responsibilities:
- Develop, optimize, and implement Sales Enablement Strategy.
- Develop, optimize, and maintain centralized sales and enablement content utilizing the latest tools and resources including AI.
- Continually evolve and accelerate delivery of just in time content and optimize workflow.
- Develop and deliver a world class onboarding and sales training program with measurable outcomes.
- Develop and implement a leading sales certification and recognition program.
- Influence and build content around our sales methodology.
- Manage and optimize sales cadences and scripts while also leading ongoing training.
- Facilitate and lead sales training and coaching activities including role playing, daily, weekly, and monthly training curriculum covering in classroom, in person, and virtual events.
- Promote Knowledge Sharing: Create an environment where individuals can learn from one another by encouraging the sharing of best practices among team members.
- Build strong relationships and closely collaborate with the sales team, sales leadership, HR, marketing, product, etc.
- Live Gather Feedback: Deploy surveys to measure the class experience and collect feedback for continuous improvement.
- Program Coordination: Manage the setup, coordination, and implementation of sales training programs, ensuring their effectiveness.
- Content Management: Create and maintain training program content, ensuring that resources are up to date and relevant.
- Continuous Improvement: Independently and continuously evaluate training sessions to ensure content remains interesting and engaging, making recommendations for improvements as needed.
- Performance Evaluation: Assist in evaluating sales performance and coaching programs to identify gaps in training and performance improvement opportunities.
- Implement a coaching and mentoring program.
- Lead by Example: Perform outbound sales activities where applicable, showcasing exemplary cold calling skills and techniques to inspire the team.
- Sales training and certification: Assist in developing and delivering new sales training and certification courses associated with product, features, process, sales methodologies etc.
- Lead and mentor sales enablement team and trainers.
Skills & Qualifications:
- 5+ years of experience in sales training.
- Sales methodology certification is a strong asset.
- Bachelor's degree in Business Administration or related field is an asset.
- Prior experience working with Salesforce.
- Demonstrated success in leading and delivering sales team onboarding and training programs.
- Previous experience working with Business Development/Sales Development Resources in a high-velocity sales environment.
- Knowledge of sales processes and methodologies; certification is a plus.
- Exceptional ability to convey complex ideas and data in written, presentation, and spoken formats to diverse audiences.
- Confidence in presenting to adult learners, utilizing effective facilitation skills.
- Strong communication skills with a positive and professional attitude.
- Adaptability and the ability to creatively use resources, adjusting to changes quickly and professionally.
- Strong team attitude and high standards of performance for self and others.
- Critical analysis skills with high attention to detail.
- Proficiency in Microsoft products (PowerPoint, Word, Excel, Outlook, SharePoint).
Please note that those who meet the qualifications for the position will be contacted directly.
We appreciate you taking the time and look forward to reviewing your application.
WellnessLiving is an equal opportunity employer. At WellnessLiving, we are proud to embrace and celebrate differences. Employment at WellnessLiving is based purely on a candidate’s qualifications and experiences as they directly relate to professional competencies.
WellnessLiving does not discriminate against any employee or potential employee because of race, creed, colour, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, family or parental status, or any other status protected by the laws and regulations in the locations where we operate. Furthermore, we will not tolerate bias or discrimination of any kind from our employees or customers. At WellnessLiving, we bring everyone together to create something incredible! We are a unique and diverse blend of leaders and action-takers, and that mindset encompasses our passion and commitment to our product and our employees.