WHO ARE PARKMAVEN?
Are you ready to be part of a game-changing company that's revolutionising the world of car park enforcement in the UK? Look no further than ParkMaven – the fastest-growing parking enforcement provider in the country!
ParkMaven is not just another enforcement company; we're leading the way in the digital transformation of the industry. With our cutting-edge technology and forward-thinking approach, we're reshaping the way car park enforcement is done in the UK making us the the go-to choice for property owners and landlords seeking an efficient, innovative, and customer-centric management solution.
Working as a key member of the ParkMaven team, you’ll take ownership of various day to day administrative tasks and work closely with other members of the team. You will need to have strong communication skills, be able to prioritise multiple daily tasks and work closely with the team. You will be expected to deliver on admin-specific tasks to ensure we continue to successfully and accurately answer appeals, while maintaining our relationship with YourParkingSpace.
WHAT YOU’LL BE DOING?
Reporting to the ParkMaven Team Leader, you will:
• Process enforcement related requests.
• Respond to customer appeals & complaints, ensuring all correct procedures have been followed.
• Take ownership of uploading postal appeals, enquiries & payments on a daily basis.
• Answer driver enquiries and communicate with leasing companies.
WHO WE’RE LOOKING FOR:
• A hard worker with a proactive, positive attitude.
• Excellent time management skills and ability to multitask and prioritise work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
WHAT’S IN IT FOR YOU?
• 24 days annual leave - this increases after 3 years, with one extra day added each year (maximum 3 additional days)
• Birthday off
• Enhanced maternity and paternity leave
• Learning and Development budget
• Volunteering and fundraising for our chosen charity
• Monthly parking credit
• Gym membership options
• Mental health and well-being support
• Working in a company where there are no limits! If you work hard and want to achieve big things, this is the place for you.